{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Isabella and her coworker were wonderful! I'd stopped in back in the fall and they assisted me with my son's phone and discussed Fiber with me then. I wasn't able to move forward at that time but now that I am, I went back to them for my fiber internet solution. They were great at both visits. Isabella is very friendly and knowledgeable about the products and services offered at AT&T.”
“I cannot say enough good things about Smart Phone City and especially Donnie! He is always beyond helpful and truly goes above and beyond every time I come in. I’ve been getting my phones repaired here for years because the service is consistently reliable, the pricing is great, and everyone who works here is friendly, professional, and genuinely cares about their customers. On my last visit, Donnie even gave my little one a small flip phone they had, which absolutely made my little one’s day. It’s thoughtful gestures like that and the consistent quality of work that keeps me coming back. If you need your phone fixed, Smart Phone City is the place to go. Donnie and the entire team are the best!”
“Nate at Verizon deserves serious recognition!
Nate helped me through several purchases over multiple visits, and his patience and dedication were incredible. He assisted me with upgrading my phone, purchasing two watches for my children, and then took the time to connect everything and work through multiple issues right there in the store.
He spent several hours helping me and never once made me feel rushed. He even let me choose the phone numbers for the new devices, which meant a lot to us. Every time I came in, Nathan was fully present, knowledgeable, and genuinely focused on making sure everything was done right.
Customer service like this is rare. Nate went above and beyond, and Verizon is lucky to have him. He deserves best employee award and a promotion for being so helpful and patient.”
“I went to get my father a replacement phone today and received the best service of my life. LYNDSAY tried to help us salvage the old phone and when that didn’t work, she gave us all of our options for a replacement. Once we settled on a phone she wouldn’t rest until everything was set up and ready to use. She could have just taken our payment and sent us on our way. Literally the best service I’ve ever received anywhere. Thank you!”
9:30AM - 12:30PM 3 - 7PM
402 Patton Ave Suite B, Monroe
Mobile Phone Accessories
“I purchased my phone from directly from Page Plus over 2 years ago but they refused to unlock it. I went to Best Paging for help and they were able to take my number from page plus and kept my bill the same plus I have more gb data now! Love these guys!”
“Starkisha provided excellent customer service! She had such a friendly demeanor and was very patient while helping me try to transfer my data from one phone to another. Although the issue couldn’t be fully fixed that day, she explained the situation clearly and offered to have her manager assist me the next day. I really appreciated her professionalism and kindness.”
“Moe took care of my purchase of a new phone. Spent a lot of time explaining the new phone as well as repairing issues I had with the old phone. She was awesome!!”
“On April 16th I went to this store for SEVERAL issues regarding my phone and phone service. Reonna was extremely helpful and professional! She was VERY patient and friendly. She helped me to understand every question I asked and helped resolve some issues I had been having with my phone service for over two years! She discovered there was no insurance (which there should have been) and a whole phone line that was never utilized on my plan. Ultimately leading me to receive a brand new phone, receiving my teacher discount (finally), and my monthly payment being reduced tremendously! I told her that I could cry sitting there as she helped fix some major issues that no one had been able to help me fix or understand! I really felt like someone had finally paid attention to me. Miss Reonna in my opinion deserves a raise or a bonus of some sort for helping a 20 year customer!”
“Customer Service Rep Matthew was extremely helpful and courteous in answering questions and providing clarity regarding a switch from a competitor network. Well spoken and incredibly informative regarding policy, procedures and timelines.”
“I bought a iPhone XR there and it was just perfect I forgot the name of the lady that helped us but she was very nice she gave me my case half price because it was my birthday but the only problem I had was when I got home and I checked the phone box there was no headphones and there was no charger adapter there was only a charger cord so my stepdad had to go to Walmart and get me the adapter but I never got the headphones imma call them and get my headphones”
“Go see Lex! She is AMAZING ?
So knowledgeable, patient, and kind. I've been to numerous stores and she is the best AT&T employee I have ever had the pleasure of working with!! We almost left this company and without knowing, her customer service skills is the reason we didn't take our business elsewhere.”
“The people there were so nice and welcoming and i bought a phone case worth the price and was recommended insurance which is worth it. Didn't have to pay the 1,200 for the iPhone only with $250. Over all the 3 lady’s were welcoming and respectful. (They respected my pronouns)”
“I hit a wrong key.. I was very satisfied with Wendy. She was very pleasant to work with. She is very knowledgeable with what she knows. I would recommend her to anyone. Again I'm sorry I hit wrong key and hit dissatisfied .I tried to change it, but I had already submitted the review. I made a HUGE MISTAKE. SHE WAS GREAT.”
“Went in today for a new phone, Paul, Hannah and Emmanuel helped me with my decisions and start up, along with a new case and screen protector and they were AMAZING I ended up getting the iPhone 17E, and they happily answered all my questions and helped me work within my budget to acquire everything I needed and taught me about new plans and data packages for the phone! I Highly recommend this store and it’s empolyees in the future to everyone whose looking to become or already a AT&T customer, everyone has been super friendly and jumped to assist asap, I had no appointment and did not call despite that they still made me feel like a priority checking in on me and making sure I was worked with within my break from work, thank yall again for everything! GIVE THESE PEOPLE A RAISE!”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“How does one put “exceptional customer service” into words? Well I can put it into one word. And that that word is Grey. Grey was absolutely EXCEPTIONAL at her job. Grey didn’t give me just what I wanted, she gave me what I needed and then some. If there’s anything you need at this location, just ask for Grey.”