The AT&T Store in Wilmington is known for its excellent customer service and knowledgeable staff. Customers appreciate the wide selection of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans, including prepaid options with no annual contracts and unlimited data plans. Reviewers highlight the professionalism and friendly attitudes of the employees, noting their ability to handle complex issues with patience and care. One employee, L.A., is specifically mentioned for his calm demeanor and multitasking skills, even during busy times. Another employee, Tanasza, is praised for her professionalism and ability to resolve complicated issues effectively. Customers feel welcomed and valued, leaving the store satisfied with their experiences. Overall, the AT&T Store in Wilmington stands out for its consistent, high-quality service and dedication to helping customers with their needs.
The young man who helped me was perfect. I had been having trouble with my phone and tried to upgrade on my end using my app- and not even the person I was chatting with was able to help. So I decided to walk into the store where I upgraded and got my new phone all set up
March 2026
Erica was extremely helpful. My phone was acting up and I could not do anything. In no time flat she got my phone working just fine for me. Thank you Erica!
January 2026
LA and Erica were absolutely amazing very friendly very active and helping in every way possible very knowledgeable. Great with people I will definitely be coming back solely because of these two people.love this store
