AT&T Store in Wilmington offers a wide range of phones, tablets, smartwatches, and connected devices, along with various wireless data plans to meet different needs. Customers appreciate the flexibility of prepaid phone plans with no annual contract and no credit check, as well as popular unlimited data plans included with AT&T's nationwide 5G service. Several reviews highlight the exceptional customer service at the Monkey Junction location. Kiki received specific praise for her friendly and knowledgeable assistance during phone issues and insurance claims. Customers felt welcomed and valued, noting her ability to resolve problems quickly and efficiently. Tevin and Kiyasia were also mentioned for providing excellent support, making customers feel at ease despite their many questions. Overall, visitors to the AT&T Store in Wilmington consistently report positive experiences with helpful and professional staff.
The store manager and sales associates are so helpful and welcoming. Great experience !!
March 2026
Audrena was over the top helpful yesterday. She stayed after her quitting time to assist in getting our new mobile phone to work. We had the phone sent to the Monkey Junction store. Audrena never gave up and finally got it to send and receive calls. We are so grateful for all she did. Thank you Audrena, you are a lifesaver!
February 2026
Janya’s energy was incredible! She went over and beyond for each and every customer in the room.
