Victra, a Verizon Authorized Retailer in Wilmington, NC, offers a wide range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers praise the helpful and knowledgeable staff, especially Valerie, Kristina, and Tayshaun, for their quick, friendly assistance with account access, upgrades, and device issues. Many reviews highlight a positive experience with attentive service and effective support. However, some customers find the prices, particularly for accessories, to be high. Overall, Victra aims to connect technology to life in a trustworthy and fun way, providing quality service to its guests.
He was excellent in helping me with my unusual issue
July 2026
Excellent service and knowledgeable staff. I will be buying my next device at this store. They handled a problem with an old iPhone that was too old for updates, and they kept at it until the problem was solved. And they gave me great service and advice when I bought a new iPhone.
July 2026
Steve was absolutely amazing. Dread dealing with phone changes- and he made it seamless and rushed as fast as he could so my baby stayed sleeping. I appreciate him!!!
