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“Every time I’ve come to this location to send a package, return Amazon or mail anything, I’ve had the best service. Today I was in an out in minutes but this is typical for this location. Everyone’s always so polite, efficient and helpful which I truly appreciate every single time. Thanks guys!”
“Leah is an exemplary associate. She is very professional, informative, helpful, and kind. She is patient with customer. Explaining services in detail. She greets each person with a smile and is very courteous! She is a perfect associate ! I hope management finds a way to recognize Leah for the extraordinary job she is doing at the UPS Store!
Leah you are awesome!!😎”
“I recently ordered a wedding gift, an 8x10 work of art with the bridal couple’s names on it. Sadly I misspelled one of the names. I took it to the UPS store in Wilmington, NC where I was assisted by the nicest sales associate, Shadavia. She was able to scan the art work, correct the name in the exact font of the original piece and make a new copy that I can now frame. She made the first copy and there were a few flecks that appeared on the print. So she then took the original and scanned it into a new machine and made the edits again. All of this while her other amazing coworker handled the long line of other patrons so Shadavia could continue helping me. Neither one of them acted flustered or impatient. Shadavia treated me like I was her most important client at that time. The second copy she made was perfect. She smiled and thanked me for my business. I told her she made my day, and she did!! So I can highly recommend the staff at the Porters Neck UPS in Wilmington for going above and beyond. Thank you Shadavia!!”
“I had a package to drop off first thing this morning. David was there and he was friendly, helpful, and even had time to suggestive sell before I left. He had me taken care of in under 2 minutes! That’s a great start to a Monday!”
“I always look forward to visiting this location for my mailing/shipping needs. Pleasant, knowledgeable and professional Staff. Fair prices, fast service! I couldn't ask for better! 5 Stars ???”
“Great place to ship anything. Very knowledgeable and helpful. They make the process very easy. I had an issue with a DHL package I shipped and they handled it for me. I won't ever go back to the UPS store.”
“Never met anyone more dedicated than Gabriel. As pleasant as could be and so willing to give me advice on the most effective, most economical way to ship my package. My sincerest thanks go out to him.”
“I was blown away by my visit today. It is no wonder why David has been getting rave reviews. Everyone needs a "David". I went in to copy a ton of papers and David was so helpful and he even asked my name and remembered it 15 minutes when I was walking out the door 15 minutes later. This place is top notch for like office supplies and needs. It was very organized, well stocked and clean. I will only come back here!”
“Very pleased with the pickup for an xl crate. We called to specify a longer lift gate but truck 1 wasnt equipped. The following day they sent 2 guys on truck 2 with a bigger gate. The guys knew the 1 ton crate was longer than the gate but they worked very hard to get it loaded. I was super impressed. I told dispatch it was going to cost me 1k to rent a lift to load this one crate and they called back and said they'd give it a shot. Very grateful.”
“Andreas was amazing to work with. He made what I thought was impossible, possible! Thank you to Andreas and his supervisor for all their hard work to get memorial brackets to over 100 firefighters remembering their fallen friend.”
“I recently visited the Staples on South College, and I had such a wonderful experience with Ms. Lee! ❤
When I arrived, Ms. Lee was the only employee working in the print shop, and I was the only customer, but that quickly changed! Customers began coming in back-to-back, and Ms. Lee handled everyone with patience, professionalism, and kindness while still making sure I received the help I needed.
My project was a little stressful, but Ms. Lee’s knowledge, patience, and confidence immediately put me at ease. She managed a busy print shop beautifully and never made me feel rushed or overlooked.
Thank you again, Ms. Lee, for your amazing customer service! Staples is fortunate to have you! ❤”
“The gentleman working was so incredibly helpful. He helped me get both of my boxes that were 100lbs out of my truck, printed my label and handle everything for me. It was honestly so easy, and stress free. I wish everyone was as helpful.”
“I started coming here about a month ago because we opened a new small business. The employees here are out of this world, each and every time I go!
Today I dealt with Gabrielle and Richard. Their kindness, understanding, professionalism, and patience is second to none.
I mistakenly brought a UPS return and they offered to print the label for me and type of the box so that all I have to do is drop it off at UPS… unbelievable, and exceptional!
I’m so happy that we chose to use FedEx for our business shipping!
Thank you to everyone at this location for being so courteous, helpful, and kind!”
“I dropped off a FedEx package here. I had a prepaid label in my email to use. Taylor helped me get it printed and on the package to get shipped out. She was so sweet and patient with me. Thank you!”
“I had a fantastic experience with Staples and using their print shop. I purchased and did a lot of the tough stuff online (which I highly recommend). I had multiple print orders with various sizes and instructions. It was done within 24 hours and ready for pickup. I made my way there, they were quick to get my order and there was one minor issue that they reprinted and fixed right on the spot. Everyone was super friendly also .”
“Dropped off a large Amazon return package. They have carts to help you wheel your items from your vehicle. This place is just down the road from ILM. Good service!”
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“Stopped in for an emergent print request today - Mac, Dee, and Julie were life savers and tag teamed the order and got it to me in minutes of me asking. Get these guys a bonus!! Fantastic work!”