Victra, a Verizon Authorized Retailer in Wilmington, NC, offers a wide range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers praise the helpful and knowledgeable staff, especially Valerie, Kristina, and Tayshaun, for their quick, friendly assistance with account access, upgrades, and device issues. Many reviews highlight a positive experience with attentive service and effective support. However, some customers find the prices, particularly for accessories, to be high. Overall, Victra aims to connect technology to life in a trustworthy and fun way, providing quality service to its guests.
On vacation and having phone problems. We went to Verizon and worked with Valerie. She was superb, knows her stuff and we were very pleased. If you have problems go see Valerie at Verizon in Wilmington.
March 2025
Excellent customer service ! Knowledge about products prices etc. Very nice rep. !
March 2025
Service all around was amazing and Valarie was so helpful with getting me back access to my account plus upgrading my phone!! 10/10 would recommend to do your business with them!
