Verizon offers a range of mobile and internet services with a focus on customer satisfaction. Customers have praised the staff at the Wilmington store for their exceptional service and expertise. Employees like Ashley, Harris, Chris, Rafi, Gisele, and Daniel have been highlighted for their patience, quick assistance, and ability to solve problems efficiently. Many reviews mention seamless experiences when upgrading phones or activating new devices, often completed in under 15 minutes. The store is well-organized, featuring a great inventory and a friendly atmosphere. Customers can visit the store for personalized help or take advantage of online options for scheduling appointments and placing orders. Verizon also provides convenient pick-up options and same-day delivery where available. Overall, the Wilmington location is recommended for anyone looking to switch to Verizon or upgrade their mobile services.
DEMAR WAS GREAT!!!! Very informative and polite, the best experience I've had as a customer.
May 2026
Nick did a great job and was very friendly. I can highly recommend him as an excellent Verizon representative.
April 2026
Jackie is the most helpfull customer server ive ever had with verizon. I've been to this store iver 4 times with same issues. She is the only one that showed time to help me totally. Very impressed. She's an accent to your your company. Don't let her leave!