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8:30AM - 8:30PM
3300 Robinhood Rd, Winston-Salem
Mobile Phones
“I had an absolutely wonderful experience! Michael and his team were so kind and incredibly helpful. Our trip was quick, efficient, and I left with a new phone fully set up. I exclusively go to this Verizon store because they are always respectful and I am always taken care of. Would highly recommend!!”
8:30AM - 8:30PM
12216 NC-150, Winston-Salem
Mobile Phones
“I can't say enough good things about Will and his staff. I arrived when it was busy, was immediately greeted with a smile and checked on more than once. After a brief wait, Will answered all my questions and solved my issues. He even pointed out a risky app which I deleted! This is my go to location because they know customer service!”
8:30AM - 8:30PM
301 Jonestown Rd, Winston-Salem
Mobile Phones
“Austin Newman went above and beyond to untangle our account situation, which was a very complicated task. He handled everything with ease and incredible patience. He even shocked us by locating a “sold out” phone we were told was impossible. Amazing service! A+ for Austin at this store!”
8:30AM - 8:30PM
2885 Reynolda Rd Ste A, Winston-Salem
Mobile Phones
“Had to port my number back to T-Mobile this morning after 11 days of no service with Verizon due to a failure caused by the store where I’d purchased the service 11 days ago. Turner, my sales agent at this store, could not have been more understanding, helpful, friendly and cool about the whole thing. He took care of it immediately and I’m on my way to having service again. Wish every store and staff could be like this. A++ -Pete”
“Alazar, Leo and the Manager are very kind, professional in their service and truly focus on the customer priorities. I´m was T-Mobile customer, now I´m really happy be AT&T, thank you guys!”
“Hello and Good morning I visited Metro PCS Store to purchase a Home Internet service for my Smart TV and my Tablet and my T-Mobile representative was on top of his job and gave me the unit along with clear details on how to hook it up to my devices and I have been extremely happy with my Service. Sincerely Mr Larry Barron Sr”
10AM - 6PM
268 S Stratford Rd, Winston-Salem
Mobile Phones
“I kind of want to drop my phone just to go back to see Casey. I have never met such a kind and competent cell phone master. She took my two phone in the back and came back with hand written instructions for me. Smart, listens like a pro and so very, very kind. She will be seeing me again even if it is to just bring Dunkin Munchkins. Just want them to feel the same as I did when I left their business. Tons of love, the tall dorky tech nerd.”
“If you need to go to a T-Mobile store, this is the place. It is a corporate location, not a 3rd-party authorized retailer. The atmosphere is very chill, and the staff is very friendly and knowledgeable. Latifah H. handled an extremely complicated process involving an improperly ported number (thanks to Verizon), and was patient and understanding. Cannot say enough good things about this place and its people!”
10AM - 7:30PM
2840 Waughtown St, Winston-Salem
Mobile Phones
“I had a problem with my cell phone and went to the store on waughtown St in Winston Salem NC And the young lady working there got me the best deal on a new phone,I love metro”
“I went to establish service on a minor holiday near closing time. The associate that helped me was incredibly understanding and kind. She worked diligently to accommodate my unique situation in a compassionate manner, which I greatly appreciate at a time that was very difficult for me.
The store had good upkeep and was very tidy and organized. From what I experienced this location is staffed well and had no wait time. I would definitely recommend this AT&T store location.”
“I my name is Wanda Hickman and I generally pay my bill on reynolda road at the Metro and I'll tell you the service is wonderful I mean I couldn't ask for a better place to go the nicest lady in the world will work there she'll help you out with anything she's patient and I just think she's remarkable and y'all need many many more people just like her so I just want to say I want to give her five stars because she deserves everything I want to give her a 10 if you got enough room on the dotted line but I think she's remarkable”
“I wanted to take a moment to highlight the fantastic experience I had working with Cory at AT&T. Cory went above and beyond in assisting me with transferring my phone to another account. From the very beginning, he was incredibly patient, knowledgeable, and efficient, making the entire process smooth and stress-free.
Cory’s professionalism and dedication to customer service made a real difference, and I truly appreciate how he took the time to ensure everything was done right. Cory is a valuable asset to the AT&T team, and I’m grateful for the excellent service I received.
Thank you again, Cory!”
“excellent customer service. Was superior in addressing the issue I came into the store about , any problems and updates , I will come back in to T-Mobile for service ! @connctivitysource , @blanca ,@Tmobile”
“I went in for a screen replacement for my Samsung S23 Ultra. They quoted me $220 and 30 mins repair for a aftermarket screen.
After asking about the price she said she could drop it to $210. I thought I could beat that price so I called around a few different shops. No one could do better, the next best was $280 and then $300.
I came back and left my phone for a repair. I timed it cause I was in a rush and needed to leave the shopping area. It took them about about 45 mins but they did keep the price the same.
I'm writing this about 5 weeks after my purchase so I could make sure the screen works and was reliable. So far I approve and would shop here again. The screen isn't a one to one but does have all the functionality like fingerprint and dimming that I was worried about.
The shop has more cell phone cases than Ive ever seen anywhere else in my life.
The ladies that were running the shop were chill and straight up. Not exactly polite but not rude either.
My phone works great and I would go back to them for service. It saved me hundreds in the long run.”
10AM - 7:30PM
3320 Silas Creek Pkwy #264, Winston-Salem
Mobile Phones
“The customer service was excellent. They explained everything very well and gave me incredible experiences. Diana was very kind and helped me a lot with the things I was interested in.”
“Best offers for phone, phone plans and bundles. This location has better promotions than other locations and set me up with 4 phones and service in less than 20 minutes. All unter $150.00. Don't go to other locations, try here first.”
“Store 190 @ Hanes Mill Court is by far the best BOOST MOBILE store. The customer service is by far the Greatest, the service is quick and easy and Sarah is the BOMB ?. Her personality, her spirit, he smile will make any customer service experience a great one. Sarah I will be back to see you and I appreciate you for all your hard work and wonderful friendly service. This location gets 10 gold stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐”
10AM - 8PM
2822 University Pkwy, Winston-Salem
Mobile Phones
“Great customer service the young lady was very respectful and friendly most of respectful.Also by her working alone she handled business very well she needs to be managing”
“Andrea was so sweet and helpful I was thirsty she gave me money to get water and gave me fruit to eat while I waited on my phone to be updated ?? she's so”
“I would like to thank Johanna for helping me and my not super tech brother-in-law set up his new cell service and his phone. If it wasn't for her I probably would have tossed the phone across the yard out of frustration ?. If you need help head her way.”
10AM - 8PM
3619 Reynolda Rd, Winston-Salem
Mobile Phones
“I came into the store after my phone was stolen all my pictures of my mother in law that passed away were on the stolen phone the lady from another cricket store told me I couldn’t retrieve my account because I didn’t remember my gmail information. I decided to give another cricket store a try and came in Reynolda it’s very small store barley any parking but the customer service I received from the young lady working alone was exceptional she had a line of customers and juggling two customers at different computers and had a customer on the phone and she didn’t seem faced by the pressure after it was my turn and I explained how important my pictures were and I needed to know if I could get them back she told me she would try to retrieve it right after she was able to find out my account email and helped me reset password I was so grateful. The young lady name was Jessica or Jennifer from now on I will only go to this store and know that I am receiving the best customer care service keep up the good work cricket”
“Very nice and friendly staff and so glad I switched to T Mobile. I had been with a popular competitor for years and should switched sooner due to the better coverage and the fact the service is better. No more dropped calls. Definitely make the switch and save yourself money each month while getting better cell service.”
“Wonderful customer service and very competitive prices on repairs; I was looking at $400 at other repair places and got my s23 ultra fixed for $200. This is my official repair store from now on.”
“As soon as I walked in he greeted me so professional. Handle my transactions with such care . Make sure I was good before I walked out the building. I will forever come to this store . Thank you manny”
“The lady at this store is amazing after being run around by the other store she helped me get the phone I wanted for my son for Christmas she went above and beyond to take care of me I recommend her and this store to anyone who wants service through boost mobile!”
“I recently got a new phone and had to go into the store twice because it seems the phone was a dud first time we thought we fixed the problem. The staff was great, very knowledgeable, helpful and friendly. Second time I came in when I explained the problem. The gentleman almost immediately said no problem. Let’s exchange it and get you a new phone since I was still within my 30 day warranty. I was very impressed with Khailil’s
customer service, friendliness and eagerness to go above and beyond. While we were waiting for my phone to download onto a new replacement phone, he even double checked my account to make sure there wasn’t any deals or specials that I was missing out on. I greatly appreciate all his hard work.”
“I went in because I thought I had cracked my phone's screen. The man working said I had only cracked the screen protector and I just needed to replace that. I really appreciated his honesty and the fact that he didn't play on my ignorance to try and upsell me a new screen or new phone. I was impressed by his honesty.”
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“I found this place online, when I went in the guy at the window was so helpful and explained the process to a tee. I advised him I was not from the area & had went to another place which could not repair my sons ps5 so I googled this place. He offered same day repairs. They sent you a text when they start working and updated messages through the process. It was quick and done right. When I arrived back which was not long at all maybe a hour, he then plugged my game up and showed me the repairs on the screen. This place was clean, friendly, fast and very professional. I would gladly return and drive over a hour to go back to this spot. I highly recommend it to anyone needing repairs.”