Member service has markedly declined. Never enough drive thru lanes open, and when two or more are "open", there's one or two overworked people running around working 3-4 people's stations. I never see such inefficiency at any of the other Winston-Salem branches. Service is still polite, however.
July 2022
Been a member for 4years.They are wonderful. Helped me with an open loan to rebuild my credit and overdraft protection.
June 2020
Called in to ask a few question and the women on the phone was amazing, she gave me accurate information quickly without putting me on hold or transferring me. She was also very kind great customer service.
