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“Very good service I got out of prison and I want to know about my unclaimed property treasure where my dad and my uncle that raised me that adopted me that I found out had a lot of credit federal banks and credit business account do I need to know how to interact with missingmoney.com to find his information and they showed me how to look it up and I found out that not only was I adopted by my uncle adopted he was a great mentor and a dad a dad I never had now I'm the only lasts male descendant of the Johnson's family tree”
“So to clarify the reaspn of 4 stars and not 5 stars is solely for the lack of bathroom there. The person working today was very nice and personable and made utilizing their services easy but considering that the building is wheelchair accessible not having a bathroom for customers was the part that caught me off guard knowing the amount of individuals whos medical conditions could require the need for those facilities like irritable bowel syndrome, chrons disease, colitis, as well as potential need to switch out a colostomy bag for individuals whos paralysis resulted in a loss of intestinal and colon function just to clarify but everything else was a great experience and this issue is one out of the hands of the employees of the branch and one in control from a corporate level who went halfway to making that branch handicap accessible but i guess forgot to just go the distance”
“Great customer service. Did not have an appointment, but they worked with us to get the help we needed. Great interaction with the employees at the Kernersville office. They were very engaging with us throughout our visit.”
“I have been a customer/member for a long time. I was blown away by the staff at the Liberty Street branch. Cynthia went above and beyond to take care of me and her coworkers exhibited extreme professionalism and knowledge!!”
“Everything went perfect! Courtney explained everything in details and gave me several options to choose from. Allowing me to pick which would work for me best. Communication was the best I’ve ever had with any bank! Courtney is the best!!”
8:30AM - 5:30PM
1025 S Peace Haven Rd, Winston-Salem
Credit Unions
“They tend to have a fee on most everything now. Balance to low, balance to high in that account.
Soon they’ll have a fee to enter & exit the building. & a drive through surcharge. lol”
8:30AM - 5:30PM
2250 Silas Creek Pkwy, Winston-Salem
Credit Unions
“Mary Katherine made it super easy for me. She remembered my circumstances from a previous matter which helped expedite things faster. I will highly recommend this branch & her . Thumbs up for me”
7:30AM - 5:30PM
1777 Link Rd, Winston-Salem
Credit Unions
“I absolutely LOVE this credit union. Everyone knows my name, and it feels good in a day and time where customer service has declined in most spaces. I appreciate the staff! They are the best!”
“Had to have a savings account to have a credit card. Had the minimum in savings. They moved the credit card to be managed by another company. Since I no longer had a credit card associated with the account they said there was no activity in the savings account. There never was activity in the savings account. All the activity was with the credit card. I was never contacted about what would happen when the credit card was moved to new company. So they took the $10 dollars from my account. When I questioned it they just said you have had no activity in the account. I closed the account and will never deal with piedmont again. Pretty petty to rip off customers for $10 bucks.
They have rectified the issue by refunding my money which they should have done in the first place when I contacted them. Thank you.”
“The atmosphere at the Kernersville branch was pleasant, polite, and professional. All employees seemed happy to help in any way. Once my transaction was complete, Natalie inquired if I needed anything else that day or any future needs she vmcould help me with.”
9AM - 5PM
711 E Salem Ave, Winston-Salem
Credit Unions
“The young lady at the drive-thru window was very pleasant. Also, Cynthia, who works inside, is very courteous, professional, and a joy to talk to. I talked with her in the past, and she has always been very kind.”
8:30AM - 5:30PM
134 S Stratford Rd, Winston-Salem
Credit Unions
“would give 5 stars but this place was kinda hard to find, im not from around there but had to go to Baptist, i ended up turning into what looked like a empty office building at first, They need a sign at the road, the only sign I seen said truist bank. but other wise good service”
8:30AM - 5:30PM
3389 Sides Branch Rd, Winston-Salem
Credit Unions
“Don’t know if he’ll see this but a huge thank you to Chad for all of his help and support. I have not been helped properly since fraudulent activity occurred within my bank account and after almost two weeks I finally got some resolve and the proper help I deserved because of him. When things like this happen it is very stressful and it puts people in a bind. Today is the first day in almost 2 weeks I have felt some relief, thank you so much Chad!!!!❤”
8:30AM - 5:30PM
4985 University Pkwy, Winston-Salem
Credit Unions
“I love this facility it's a great bank plus the personal o my god they take good care for you .so kind they make everything positive posible to work on your needs. So friendly and very professional 👌”
“Truliant has always treated me good when I go to do my transactions. They make me feel important and they are very courteous and they are Professional. They handle the transactions very quickly and precise. Thank you for your good service.”
“I've been with Allegacy about a year and a half since merging into my wife's account once we got married. I honestly can't believe no one told me what I was missing! Hidden fees and poor customer service were just "the norm" to me at my previous bank so Allegacy has been such a breath of fresh air! I've been to multiple locations and can vouch, they hire exceptional people, and they really CARE. North Patterson is my home branch and it's always a pleasure to stop by if there's something I can't already do on the app/website.Well done!”
“Had a wonderful experience with Jennifer who was one of the Tellers at the Peace Haven Branch. Knowledgeable and Courteous! She was able to take care of a payment at a Sister Branch, with such ease and Professionalism. Quickly taking care of my concerns! Great Customer Service!”
9 AM - 5 PM
575 Patterson Ave #144, Winston-Salem
Credit Unions
“This is so much better than my Suntrust/Truist experiences. I find Allegacy's customer service and business model/practices to be far superior to Truist. However, I do think that the phone situtation with this bank and others I have used needs to be vastly improved. The push to get everyone to do everything online is not always the best approach. Whether it is the lackings of the online system or something personal to the person calling in, sometimes phones are the most efficient way to solve an unusual issue. Treating people that call in as second class citizens by making them hold and putting through a gauntlet of phone prompts can be infuriating. I love online banking capabilitites but phones still have an important spot in the customer service process.”
8:30AM - 5:30PM
2924 Waughtown St, Winston-Salem
Credit Unions
“Alex up front is INCREDIBLE. Has been super super helpful over the last 3 or so years. Positive attitude and helpful every single time I am here.
Tracey S was an absolute legend. I came in to deposit some checks but ended up doing several other things as well. She was an enormous help, with plenty of knowledge and a great attitude!”
Open 24 hours
3200 Truliant Way, Winston-Salem
Credit Unions
“My normal branch shut down and this is the only other one I know close by so after several years of not visiting, I made the trip over. This is the corporate office so it is very big and a little intimidating but everyone is super nice and will direct you where to go. I didn't have a wait and since last being in a branch, you can now sign in for your scheduled appointments on a tablet or go straight to the teller. I was in and out in less than five minutes, which was wonderful. I guess this is my new home branch.”
“Excellent service and help people that nobody wants to help, like always, when some body is unhappy go straight to put bad reviews, I know a lot of people who do business with Latino including myself and very happy not issues. They have some rules and guide lines that they have to follow to help the customer if you don't meet those requirements like any other bank definitely they can't help you.”
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“I cannot say enough amazing things about Windy Sibbitt at Members Credit Union. When I was facing the possibility of foreclosure due to unpaid HOA dues, I felt completely overwhelmed and unsure of what to do next.
Windy stepped in with compassion, patience, and true professionalism. She walked me through every step of the process, provided a clear checklist of everything I needed, and consistently checked in to make sure I stayed on track. I never felt alone—she truly held my hand through it all.
Because of her dedication and customer-centered approach, I was approved, avoided thousands of dollars in additional fees, and most importantly, my home was removed from the foreclosure listing. That kind of impact is life-changing.
Windy goes above and beyond in every sense. I am incredibly grateful for her support and for people like her who genuinely care about their clients. If you have the opportunity to work with her, you are in excellent hands!😊”