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“Blair from Virgin displayed exceptional customer service to my husband and I. He took the time to explain everything to us and cleared up all of our queries.
Thank-you Blair.”
“I had an excellent experience yesterday, with Hasan's assistance. It's a much more rewarding, enjoyable experience buying in a store where the reps care and are personable. The rest of the staff seem to value customer service as well, which is great, but I particularly want to give kudos to my rep. I recommend a promotion, personally :)”
“Excellent support
They never made me to feel rushed. Very kind and understanding. It took time but once you are there you will.know why the said time is taken.
They ensure all.thinhs are set from start to end.
Hands down one of the nest experience I have had and highly recommend them.”
“Absolutely phenomenal service from Austin at the Halifax shopping centre WirelessWave kiosk. I came in absolutely distraught after having spent the last 3 hours trying to figure out what was wrong with my SIM card. Austin was readily available and reassured me he will resolve my issue. He was extremely kind and attentive and I am incredibly thankful for his quick service.”
“Brandon made this a quick easy and painless experience. He is very well educated on product knowledge and the multiple plans available. I will definitely be back to get phones in the future”
“CPrepair has amazing customer service! Brought my phone in for a camera cover after I smashed it, he quickly replaced it. When it happened again, he replaced it free of charge. Completely unexpected, so kind. Excellent work, fair prices, I will definitely be going back with more phone problems. Thank you”
“Honestly, I a horrible experience with Bell in the shopping center and the customer service line. Given conflicting advice, sent to and from store multiple times.
I'm still giving five stars because Owen at the Bayers Lake store was incredibly helpful in helping me fix the mess made by the others. I would gladly recommend him.
Thanks, Owen ❤️”
“Had an incredible experience at this location today around 11am after coming in very stressed I left super unstressed and I regret not getting the employees name! She was so kind and patient and gave me all of the information needed!”
12 - 5PM
7001 Mumford Rd, Halifax
Mobile Phones
“Just purchased cases for my business and personal phone here. Customer service was great. Sarmed, the agent behind the cash was very informative, helpful and friendly. He even helped me to clean up my phone and install the screen protector. 10/10. Thanks again.”
“Excellent service. Was in twice due to a mistake beyond their control. Had employee Vivianna both times, once without an appointment. She was awesome both times and very informative. She did not make me feel rushed at all. Thanks for your service and I will remain a Telus/Koodo supporter as a result.”
“Just wanted to thank Chris and the store manager! They made getting my first phone and phone plan a breeze and gave me the best deals they could. They walked me through every step of the way. Highly recommend if you’re looking for a phone company/location that’s going to give great service.”
“Very knowledgeable, patient and kind staff. Ryan was so great answering all my questions in terms I could understand. He took the time to explain every option, show me the details of my new bill, and make sure I understood everything. Just super happy that I chose this mobile shop. All the staff are so good.”
“Telus Mic Mac Mall, went in to upgrade and review plans. Gabby was most helpful person I ever dealt with in 30 years of owning cell phones.
Thank you Gabby”
“I'm very pleased with the service I received here. Especially from Swapnil, he was informative, courteous and very helpful. Thanks Swapnil. Great hire Doug (manager)”
“I had an excellent experience here with Saif while obtaining a 5G Home Internet router and plan. It was a simple transaction; no difficult questions, no pressure to spend money on things I don't need -- just a simple and efficient visit. It's a great location for anything related to Roger's services. If I need more help I'll definitely be back.”
“Nick is an absolute blessing. This guy went above an beyond to go through every little step to help me get what I wanted. Highly HIGHLY recommend going to see Nick & his team, I will be going to their store from now on. Thanks Nick!”
“Hi, I was in the shop on April 19th at around 5pm. I was greeted very warmly. I am European and had tried to load a good e-sim tariff onto my phone via the internet, but unfortunately it didn't work. The employee solved the whole problem very professionally in a very short time. Thank you for that. I can only recommend this shop and its very good employees. Thank you very much.”
“I was being ripped off with their competition and tried to resolve this over the phone at a call center in a foreign country to no avail. Looked at Koodo website, went to mic mac mall, switched my account for more data, a lot less money and great customer service. I'm done with VM and very happy.”
“My wife and I are extremely impressed with the kindness, support and empathy, the employee (Rohit) at the Halifax Shopping Centre gave us. Also the amount of time he spent, making our enquiry work out. Andrew & Louise Blackie”
“Very helpful, both staff members were very knowledgeable about the Nokia Gateway. I had a list of questions and they answered them to my satisfaction. Forty Five minutes from the time I walked in the store I had the device home and running,”
“Yasmin Albatie provided me an exceptional service during my last visit to the Apple Store. She was knowledgeable, patient, and attentive, making sure all my concerns were addressed. Her dedication to customer satisfaction made me love to go back to store!”
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“10/10 service. Sajeev, sales REP helped me and explained everything pretty good. Very quick and made things easy and understanding. Answered all the questions I had.Thanks Sajeev!”