I don't know how the staff at the Apple Store know everything about the products! Whenever we have a need for a new phone of iPad, we visit the store. They know what they are doing and help the best they can. Store is always busy but still neat and clean.
December 2023
It's the only Apple store in the area and it's run pretty well. Upon entering, an employee will ask how they can help you so that you can be placed into the proper queue. The employees are pretty knowledgeable and there are a plethora of devices to play with while you're waiting.
October 2023
I'm not an Apple guy but my wife has been using their products for many years and the customer service is fabulous. They ask good questions and quickly get you to a specialist for individual needs or problems. The store is laid out nicely and very well lit.