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“Joe & the guys saved the day. First rate communication & service. No insurance, no problem….they found a way to make it better & easier than I expected. Thanks, fellas.”
“Justin is next level. From the moment I walked in, he was laser-focused on helping me, all while assisting another customer and mentoring Benji, who appeared to be a new hire. Despite juggling multiple responsibilities, Justin remained calm, professional, and completely customer-focused.
This was the exact opposite of my experience at two other Verizon stores a few weeks earlier. I happened to be in the area for work, stopped in on a whim to upgrade my phone, and I'm incredibly glad I did.
Justin turned what could have been a routine transaction into an exceptional customer experience. He has absolutely earned my trust—and Verizon has gained a customer for life because of him. Give that man a raise!”
“EXCELLENT service on a Sunday afternoon just before closing time! Arli was knowledgeable, helpful, kind, and got us out the door in no time! Thank you, AT&T! Couldn't have asked for more!!!”
“I normally go to the cricket in Cuyahoga Falls but I was out in Ellet. To my surprise I see a familiar face. Tom whom always helps me was working and helped me with some issues I was having. He is very knowledgeable and super friendly. I would recommend his expertise to anyone.”
“I went in to this store yesterday and i had a gentlemen named mark. Very nice polite and help me with a lot . Amazing costumer services and took his time in doing his job and didn't rush me out the door. And I wanted to say thank you”
“Alex did an amazing job helping me today really appreciated it !! If you need a new phone or your looking to upgrade I would recommend coming here 10 times outta 10🙌💯”
“Great service and very helpful. Thomas and Zoe are terrific they helped with setup and thorough and kind and very professional. Highly recommend. They deserve a raise and promotion”
“Tristan was so helpful at the Waterloo AT&T. They were real knowledgeable and gave me the best deal that they were able for my new phone. I really appreciate it your honesty and willingness too work with me.”
Mobile Phone Accessories
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Mobile Phone Accessories
“Called these guys around 4:30 or so asking if I could come in after work to get my brother’s phone fixed, and they got me in without any problem. The guy was very helpful And informative over the phone, and when I got there, they and got me in and out of the office in about maybe 20 minutes. The price is also very fair for the model and the atmosphere is really chill and casual! Also clean and quiet which I appreciate. I would definitely recommend going here to get your phone fixed. They don’t scam you or try to sell you things you don’t need unnecessarily and they’re very very nice and helpful. I will definitely be coming back again if I ever need to have my phone screen fixed.”