Boost Mobile at 921 E. Market St., Akron, OH, offers the latest 5G devices and prepaid phone plans on the Boost Wireless Network. Customers can find deals on new phones from brands like Apple, Samsung, and Motorola. The staff provides friendly and helpful service, with employees going above and beyond to assist customers. One staff member wrote a special birthday message on a phone box, showing extra care. Customers appreciate the positive attitude and the effort to ensure they leave satisfied, with some mentioning excellent customer service from staff members. However, there are occasional issues, such as account suspension messages despite using auto-pay, which can be frustrating. Overall, the store is recognized for its good service and wide selection of devices, making it a reliable place for wireless needs. Visitors are encouraged to stop by or call to experience the friendly atmosphere and great deals.
Overall, it's a good service. What bothers me the most is the continual sending of my account is suspended for non-payment, although I'm using the auto pay payment method. I'll give the fifth star upon completion of this nuisance.
June 2022
It's closed most of its time even if they said it's open
February 2022
The sales representative Ashley took very good care of me. She offered a couple of really good deals to pick from. Even after my phone got activated she helped me set up a Gmail account and get everything put on my new phone and everything was set up for me before I left.Great deal great customer service ? will be a returning... read full comment
