“Heather was fabulous. She met all of my needs and more. She was professional and friendly and went above and beyond to get me the mattresses that I needed for my grandchildren. I would recommend her to all my family and friends.”
“If I ever needed a mattress again, I would definitely try mattress firm first because their customer service skills are excellent. Very patient, understanding, helpful, and willing to help you get the comfort you need. Got a king size mattress with the head and feet raises up for a price I could afford. Thanks again.”
“Amazing communication, simple fast, hassle-free delivery. Got my furniture setup exactly where I asked without any issues. I also appreciated the follow-up call to make sure the delivery process was smooth.”
“We love the piece we bought it goes well with our other furniture and we think Becky did a wonderful job helping us. We’re delighted to learn about this business. Especially being new to the area. Thank you!”
“Tonight we stopped by sleep number to look into a new bed. We had our 2 young children with us, not expecting the extent they go to making sure you find the right bed. This was a much bigger task than we realized while having kids with us, but Nick and his associate were very easy going and made the whole experience very comfortable. They even played Legos with our oldest at their lego station, encouraging us to take our time in making sure we were happy with our choices.”
“simon was incredibly kind and helpful in his managerial role!! the other staff were great as well, whose names i unfortunately didn’t catch. they helped us out with an absolutely beautiful mirror that we found and i appreciate the customer service on top of the countless wonderful items you find there!”
“My husband and I have been emptying our house, moving into a senior community. We have had MANY interactions with business owners during our task of downsizing. NONE have been more dependable, more professional, than Ron. Thank you, Ron. We appreciated your help.”
“Was so helpful and friendly. Very affordable and great quality bed. Best bed I’ve ever had AND they deliver. Delivery guys were very courteous and polite. Even brought it upstairs for us.”
“Love my benches! Great service. Quick response to questions. Purchased 2 custom engraved 4' recycled plastic benches in cedar color with dark green inlay and brown bases. Their website shows you can only get black bases but upon speaking with Ben Denker of Bright Ideas I learned you can get other base colors for a small additional charge. I was EXTREMELY happy with the quality of the engraved dark green resin inlay. The lines in the lettering were sharp and the color beautiful and glossy. I also had a non-standard modification request for font size which they quickly and happily accommodated. It turned out perfectly! There was a minor issue by the third-party freight carrier (not Bright Ideas fault) that was quickly worked out but I was extra impressed when Jami from Bright Ideas called me to ensure everything was OK with my order. This is a small 6-8 person shop that provides highly personalized service and knows their trade and products well. Highly recommend!”
“We ordered a custom sofa set here after struggling to find the right size elsewhere. The waiting time was longer than expected, but the final result looked exactly like the fabric sample we picked. Staff stayed responsive during the delay instead of ignoring calls after payment.”
“I have bought a lot of things from Eagle Rental and at both locations. I have had the best experience with them, they are very affordable, and everyone is always willing to help and so nice all the time. I definitely will be buying from them again .”
“What an incredible company of talented, nice, and tenured people.....It is refreshing to meet and tour through a company whose employees are not only talented, but multi-generational......These folks are sheer "out of the box" creative, whose depth of talent allows for unlimited possibilities.You will find a refreshing & invigorating opportunity to truly create your own slice of "custom" with Aster Industries.Dave StephensNashville, TN.”
“You're one stop store for all of your office furniture needs. The staff is friendly and knowledgeable. The variety is great and the inventory is deep. They carry some home furniture as well.”
“Had a chat with Brook on the phone about aquatic plants and she was very helpful helping me find what I needed. Even went above and beyond and told me specific plants they had without me having to ask. Thank you.”
“Make sure you shop with my girl Alexa for all your rental needs, was very professional friendly and knowledgeable. Thank you for making this a hassle free and great experience.”
“First time purchasing from them, did it online, was very easy. I was shocked and impressed that shortly after I placed my order a sales rep called me to confirm everything was correct on my order, what to expect as far as the delivery goes and other important facts. In today’s all digital online world where speaking to an actual person is a rarity, I commend Wayside for the personal touch at the end of my sale! Looking forward to the arrival of my new living room set! :) … **** My review from my last purchase with Wayside automatically loaded into this review my now second review of the company. I purchased a love seat and couch about two years ago from Wayside 100% online. I recently decided to do some remodeling and my current couch and loveseat won’t fit with the new design. So when I realized I needed to begin furniture shopping my first instinct was to check out Wayside’s site and see what they had. I wish they had fewer options to choose from as I spent way too much time trying to eliminate two of my three top picks. Anyways, made the decision and now for the second time made my entire purchase completely online. As before shortly after I received an email from Bob outlining the time in which to expect my furniture and because it is a special order set that it may be quite a few weeks. I anticipated that and am fine with the wait time. Bob is a real person, not some AI bot in a data center consuming our resources and polluting our environment! Real customer service as I remember it to be is still alive and well at Wayside! Thanks Bob! Anxiously awaiting the call to schedule delivery. :)”
“Recently moved to the area and needed a new dining room set. The set I saw online wasn't at the Fairlawn store. I explained what I was looking for and my budget. They sold me a floor model set within my budget that was more than I could've hoped for! Will definitely go back!”
“HADIA is an exceptional agent. Her smile is contagious and I felt like a celebrity around her. She truly deserves everything wonderful. I really enjoyed visiting this location. The center has a dome skylight which looks amazing as the sun is setting. It’s very unique architecture within a strip setting. The store is very large with both a parking lot and inside mall entrance. I really encourage you to come at a time when you feel relaxed. This is not a place where you want to rush. This is an experience. Enjoy!”
“If you live in Akron Ohio, Go see Rick or Mrs Mary... Great group of people to deal with, ALL THE WAY DOWN TO THE DELIVERY GUYS!! Very respectful.. Great group of people to know!! KEEP UP THE GREAT WORK!!! Ty again RICK!!!”
“Chris was great. He went above and beyond delivering my grocery order from Target. But I don’t know how to tip him. They don’t touch target doesn’t let you leave a tip when you place your order they said do it when you do your review all this I can’t do it here so all went well except for this. Chris definitely deserves a tip and I definitely don’t know what to do for right now till I get this figured out I want to say a big big thank you to Chris who delivered my groceries.”
“I want to thank Aaron's for their service. The service in store was supreme, but let me tell you when they delivered my stuff I was extra impressed. Damien and Shawn(I'm sorry if I spelled names incorrect) went the extra mile let me tell you. They didn't leave until everything was hooked up completely and correctly. I want to thank them both for their great customer service and man power!!!”
Bob's Discount Furniture is growing while its competitors shrink. The Manchester, Connecticut-based retailer reported strong fourth-quarter results in its first earnings call since going public in February, with revenue climbing 8.2% to $648.8 million. Full-year net revenue jumped 16.8% to $2.4 billion, and net income rose to $121.7 million from $87.9 million the prior year. CEO Bill Barton told analysts the company plans to open about 20 new stores in 2026 and sees a path to more than 500 locations by 2035, roughly two and a half times its current 209-store footprint across 26 states.
Wayfair is testing a new, smaller store design. The online home furnishings giant, famous for its endless digital catalog, is trying a different strategy for its physical locations. The company announced plans to open a smaller prototype store in Columbus, Ohio, scheduled for late 2026. Located next to the Polaris Fashion Mall, the new space will span approximately 70,000 square feet.
Online furniture giant Wayfair is setting up shop in Atlanta with plans for a huge 150,000-square-foot store opening in 2026. The new location will take over the former Walmart space at The District at Howell Mill shopping center. This marks Wayfair's second big store, following its first location that opened in Wilmette, Illinois, in May 2024.
