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“I can’t recommend this Metro store enough! I was told by everyone else that my phone was beyond repair and I’d have to buy a brand-new one. Sunny stepped in and worked his magic, he got it fixed perfectly! Not only is he a lifesaver, but the store also has the best deals on phones, cases, and screen protectors in Alliance. If you need help, go see Sunny!”
“Tyler was the most knowledgeable person I have ever dealt with at customer service at Verizon!! He was extremely happy to help me without any hesitation.During my visit we had to wait for a while as the phones were updated he was helping 2 other customers during this time and I was so impressed with his knowledge and ability to multitask and still take care of us making sure we didn’t feel left behind!! I will not hesitate to deal with him again!! Superior customer service at its best!! Thank You Tyler we felt like family!!!”
“I'm very pleased with the two T-Mobile agents at the Alliance, Ohio store! They are so kind and helpful, and made this change go smoothly for me. I highly recommend you choose T-Mobile. It's the BEST, and I'm so happy to be free from all of the stress overseas Verizon agents caused me.”
“Super friendly guy waited on me Tuesday morning 3/24/26.... solved my problem and I am certainly indebted to him. You have a great guy working at The Alliance, Ohio store!”
“I just wanted to thank Anass for all the help he gave me last night when my Phone got a virus and needed to be replaced. It was from another carrier and he took the time to switch my data to the new phone.”
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“We just had one of the most outstanding customer service. He was very thorough and knowledgeable. I would very much recommend him to anyone and I promise you will walk away with a smile. I know I did ???”