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“Levi and Joe are great with customer service! Helped with new tablet purchase and was straight forward with everything! Will be coming back for all my Verizon needs!”
“Had a great experience at this Verizon location! Mark, the manager, and his new hire Shariq were phenomenal. They were able to assist with a multi step transfer, and multiple new lines.
Even on a weekend holiday, they navigated things smoothly and were able to accommodate every request.
Pricing was on-point, and never felt like I was being swindled for a commission. I will continue to frequent the Verizon: Tanglewood, location for all my needs in the future.”
“My iPhone 11 (don’t judge ?) died on my flight to CLE. I was completely lost. My friend took me to Victra and Duncan was exceptional in getting me transferred to a 16 in one hour. I’m still resetting my logins, etc., but very happy to have made it through. If your phone is acting up - upgrade it soon.”
“I had a representative from AT&T come to my house and gave me a deal with internet and my phone lines. When I went to Solon AT&T I found out the plan I got will cost me way more than what I was told. Darius helped me with this process when he checked my statement and told me my bill will be way higher. When I went to return my phones I had even more issues with their customer service. I only have their fiber Internet now. Darius was a great help throughout this process. The only place now I would go to will be Solon AT&T. Darius thank you so much for all your help. You have great customer service.”
“Zac was very patient and thorough in helping my husband and myself
We are from the 55 and over group ?
So new things are a challenge
Appreciate him and his fun personality in getting us hooked up
New phones and upgrading internet
Thank you !”
“Chris helped me and my family out get switched over from att and was super helpful and professional during the process. Highly recommend the Streetsboro T Mobile if you’re trying to switch your service provider”
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“Debra and Emily are absolutely amazing! My husband and I met Debra at the Home & Garden show in Akron mid-February. She helped us upgrade our phones and get the best price. She explained what to expect regarding upcoming billing and helped us again today to work through a few billing kinks that had nothing to do with her. She is a true professional who goes beyond her job title/pay grade for the customer. We had such confidence in Debra's ability to problem solve that we drove from Akron to Aurora (45 minute drive each way) because we knew she would help us (unlike Isaiah at the S. Arlington store in Akron which is less than 10 minutes away). Additionally, Emily was so kind and patient with several older customers who had many (and I mean many) questions. She was calm, patient and caring. One of the older customers was rather rude and demanding but Emily was still kind to this woman. These two ladies are gems! We will drive from Akron to Aurora because of the staff. I hope AT&T appreciates all of their efforts.”