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“I had a very good experience with the AT&T store at the Aurora location. The representatives were very nice, friendly, patient and helpful. I wouldn’t use AT&T again whenever applying for a new phone.”
“Corey was such a great helper during my visit today with my daughter. He had amazing customer service and answered every question that we had. He was very kind, knowledgeable, and worked fast!”
“Store was very well put together and the team that was there knew what they were doing. Happy to get people that know their stuff when it comes to the phone world.”
“This Verizon store has the most knowledgeable, friendly, professional staff!! All the staff members are awesome. Verizon has been my only cellular provider since beginning of cell phones.”
“Mark & Brian were amazing! They were dealing with some technical issues at the store, but they did a fantastic job getting me in and out. Highly recommend this store & crew!”
10AM - 8PM
9706 OH-14, Streetsboro
Mobile Phones
“Very helpful. Very knowledgeable. Great personality. Excellent customer care. He was very patient and kind. Took his time and took care of all our questions and problems.”
“Gabby, working as a fill-in at a different store, provided exceptional customer service—warm, engaging, and incredibly knowledgeable! My son needed to upgrade his phone, and the entire process was quick and smooth.”
“I switched over to T-Mobile a couple of weeks ago and I have to say, by far the best service I've ever been on!
Thank you Chris for being so great and walking me through everything. Love the fact you went above and beyond to make sure we were satisfied with this process. Definitely recommend T-Mobile and I definitely recommend the one in Streetsboro.”
“CSR'S went above and beyond to help solve my problem, which is the first time I had one! It was software related. But replaced my phone (under warranty) just on case! I guess I am one of the lucky ones with Verizon!”
“There's no way that this store & the Mayfield Heights store are the same company. Tierra was wonderful. She listened without cutting me off. She couldn't solve my problem but got her manager in no time flat who also couldn't help. However she was able to get someone from corporate on the phone with me in minutes. Unfortunately, that guy kept talking over me also but finally put his supervisor, Curtis, on the phone who stopped talking & listened & said oh you're right there shouldn't be a downpayment on anything that's free. Thank you Tiera & Curtis for solving my problem. I hope you both get raises, promotions or at least acknowledged for retaining a 13 year customer. Guess I spoke too soon. Curtis was supposed to call at 4:30 to complete the correction, it's 5:06 & no Curtis. We'll see what next months phone bill looks like.”
“The people working here work very knowledgeable and spent a long time helping me with my phone. They were very kind the entire time and never annoyed. I would totally recommend this store to anyone. also shout out to the store in Bainbridge. They didn't have the phone that I wanted
And recommended where I should go.”
“Brought my mom to the Solon location today to upgrade her phone. Once again, Quan knocked it out of the park! We were in and out in 1 hr 5 mins with a new phone, a better plan and a lower bill. And as usual, it was a seamless transition from the old phone to the new. Fantastic customer service (starting with Randall) and the employee's seemed welcoming to all.
Win win situation...”
10AM - 7PM
9529 OH-14, Streetsboro
Mobile Phones
“Customer service is absolutely AWESOME! I called verizon earlier & after being on the phone for over 2 hours, they were still unable to fix the problems I was having. I went to this store in Streetsboro & they had the 3 issues fixed, in less than 30 minutes. They were so polite & professional. Jameira & Maia are 2 beautiful ladies & helped me immensely....thanks again ladies!”
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“This business was absolutely wonderful to work with and since I'm sure I'm clumsy enough that I'll break my phone again, I will be back for sure.
There was a minor mistake and the part I needed for my pixel 8 pro didn't get ordered when I called the first time to ask about it. They assured me it would be in the next week's order. When I called again to schedule a time for the repair when they said it would arrive, the owner said they messed up and it still hadn't been ordered. I got a call this past week saying the part was in and I could come in any day. I really expected to pay for the repair like normal, but he insisted that it was on the house because of his error. Very unexpected, but also very appreciated!”