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“Superb customer service and excellent quality. They made sure that we got what we needed even when we had a tight deadline to maintain. Special thanks to Chuck Collins for being very communicative during the entire process!”
“I drive out of my way to this store because the customer service is always so friendly and efficient. Stores closer to me are not nearly as good. Worth the drive!”
“In a time where I was struggling in general, these wonderful people helped me create the most magnificent spreadsheet. I wanted something I could use as a whiteboard but track all the crap I need to track. They took my little spreadsheet and generated a masterpiece and treated me like I was their only customer. As someone who is too young for heart failure this was part of the light at the end of the tunnel I was reaching for. It really is the little things that keep me going and I 10/10 recommend these friends for even the smallest requests. ?”
“Seriously!!?? One place to drop off EVERYTHING!!! USPS, UPS, FEDEX, AND HAPPY RETURNS! I'm an online orderer and this makes me so happy! AND the staff was friendly!”
“I’d like to thank David for helping me out finding an international charger. Being an expat here, it is difficult to understand and find things. But, Dearest David, was so kind to work out of his way to help me out!! So kind and so helpful. I hope the company gives him a good raise not just a basic appraisal . Thank you David”
“Best ever !!! For years they have been our favorite! Very creative, really listen to you re: your needs and expectations. Super knowledgeable and personable. Very dependable and we've never been disappointed.”
“I work here....there's a fine line between quality and quantity and we each strive for both in our own ways, working together to find the best ways possible to complete each job.”
8:30AM - 5:30PM
18 N Main St Floor 3, Chagrin Falls
Printing Services
“The team did a phenomenal job on the business cards. Thank you so much. The customer service was outstanding and the price was unbeatable. I will refer you to all my contacts!”
“Impeccable service, indeed. This printer was extraordinary. We could not have grown our start-up without their advice on package insert sizes and designs. If we sent over a file with a mistake, we'd get a phone call hours later. Need it fast - no problem. We started by ordering quantities of 50 or so package inserts and now order thousands at a time. Some companies won't deal with startups and only want your business if you can place a large order.”
“Extremely customer friendly staff. Always willing to help with anything including giving a hand to carry heavy packages in or out. Always provide you a great service with smile”
“We've shipped with Falls Pak & Ship a number of times, and are delighted that they're near our office. Excellent work. Thanks so much, Scott and team!”
9AM - 7PM
9374 OH-14, Streetsboro
Printing Services
“Staples has absolutely everything I need to do the types of outreach (communication/correspondence) with students, colleagues, and parents. Prices, selections, and ease of shopping are bonuses.”
“Bryce from the Solon shop went above and beyond to help me out earlier this week. I had some trouble with file formatting for my print, but he was extremely patient, kind, and took care of business in a very professional way.
I can’t thank Bryce enough for the service and attention.”
“Crew is fantastic! Come here frequently for shipping work stuff and staff are always a great help. Forgot my gloves here by mistake and they held onto them for nearly three weeks to hand them back over!”
8:30AM - 7PM
8984 Darrow Rd Ste 2, Twinsburg
Printing Services
“Employees working at this specific UPS are amazing. They’re friendly, helpful, engaging. Unlike the Hudson, UPS, I was so pleasantly surprised the first time I came to the Twinsburg Uupper yes because they were open a little later than our more local one. We got that right as they were closing and still they were wonderfully kind and helpful. The second time I came it wasn’t your closing but again reach service. Service is so great. I had to make sure I did a review. I’ll go out of my way to go to this UPS because of people are so nice here.”
“The staff was extremely helpful in figuring out my problem and getting something printed on time. Kian was exceptional with his attention and customer service. Thank you very much.”
“Came in very late in the day to ship out an old game system to my buddy in California, Brent was very helpful and even got it packed and shipped before the driver left.”
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“I shipped a large picture from the Aurora location to Fort Myers, FL. I paid the extra money to have them box it up. The Aurora staff took care of it and made it to my daughter safe and sound. They went the extra mile while packaging it up to guarantee the picture wasn't damaged.”