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“This is in regard to the Ashtabula Branch. The employees are the most friendly and helpful personel. Michelle, Lisa, Erica& Missy. Love dealing with everyone of them. I recommend them highly. Thank you. Rose Hamilton.”
“I've been banking with this institution, for about 6-8 months now. And I have to say they are awesome and wonderful. From the woman that helped me open up my account to Kristina who is the teller/manager. That is social and very helpful!!
Everyone I have interacted with is great!!
All around great experience!!!!”
“Excellent Customer Service! Visited the branch today due to some online banking issues, and they saw it through until the end to get it addressed for me. They stayed after hours since I came at the end of the day, and they were just as accommodating. Very satisfied with them taking care of their customers. Nice job!”
“Excellent Customer Service! Visited the branch today due to some online banking issues, and they saw it through until the end to get it addressed for me. They stayed after hours since I came at the end of the day, and they were just as accommodating. Very satisfied with them taking care of their customers. Nice job!”
“I love these girls & Timmy!!!! I mean they really treat that gum family. That's the honest to god truth. And it doesn't get any better than that.I'm in customer service myself. And that's exactly How you should treat people, ?. Love you all!! Timmy Strong!!”
“Ashtabula location - Friendly, knowledgeable staff. Clean lobby, plenty of parking. Great rates. The only downside is the lobby is closed on Saturdays and only work the drive up window….always too many cars in line.”
“Lately my issues regarding this bank lately haven’t been a problem I fairly enjoy the bank tellers now n they are super helpful the ones I come across when I am in there”
“Nice small town bank. The entire Team at Geneva Us Bank is pleasant, personable, always remembers who I am, always fast service. I highly recommend this bank for your needs if you live in the Geneva area.”
Open 24 hours
64 S Broadway, Geneva
Banks
“I always have a WONDERFUL experience here at the Ashtabula branch! Each and every employee makes me feel at home and welcome. Always willing to go above and beyond with smiling faces!”
“The employees have always been amazing and it HAD to be a misunderstanding. Very sorry for the young ladies loss but I just can't see the manager or any employee doing this.”
“Jan 24, 2024 Approx 4:15.I give praise to the Blond Lady that helped me out at the drive up ATM. I was trying to deposit a check and it wouldn't take. She guided me thru it in the cold, she didn't have a jacket on but she helped me anyway. Her intention was to check the ATM but ended up with helping me. God Bles you. Thanks for the Personal service. Above and beyond. There needs to be more people like you.”
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“Way better than Lakeview Federal. You don't have to pay extra for simple things, you can do everything from the drive thru, they offer free candy and small toys, and you earn interest immediately. The holding amount is also lower than other places.”