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“I placed my order online and it was ready in 15 minutes. My items was ready at the door and Tim was very nice and helpful. The store was clean and neat. I'd stop by again.”
“Good service. Can't beat the price on the hand tools. Quality is better than expected for the price. For power tools and up the quality can be hit or miss.”
“As years go by, we learn and grow from our failures and success. Harbor Freight is an Excellent example of this. No matter where you are in the country Harbor Freight has Excellent Staff and Management and I believe that is what's kept this store alive through the toughest of times and because of their Core Values displayed throughout the employees across the country, they now have become very competitive in the tool market. If something breaks or don't hold up to the customers' purchase, they do their best to not only make it right, they make changes to improve the item so it Doesn't happen again. Thank you to all Harbor Freight Tool Employees for allowing me to see what a Fantastic Business Model looks like. Give yourself a pat on the back because you all do a great job ? and know exactly how teamwork operates. - Seven Cities Retail”
“I just had to share the amazing service I received from Ray and Kevin at E&H Ace Hardware in Westlake, Ohio. These guys are absolute lifesavers!
I brought in my EGO electric power mower for repair, and Ray and Kevin were incredibly welcoming and helpful from the get-go. They wasted no time in assessing the issue and explaining what needed to be done.
What really blew me away was how quickly they got the job done. I dropped off my mower in the morning, and by the end of the day, it was fixed and ready to go! Plus, they made sure to handle everything under my warranty, which saved me a ton of hassle.
Throughout the whole process, Ray and Kevin were friendly, professional, and just genuinely great to work with. I left the store feeling like I was in good hands, and my mower has been running like a dream ever since.
If you're ever in need of repairs or assistance, I highly recommend paying a visit to E&H Ace Hardware and asking for Ray and Kevin. They'll take care of you like family. Thanks a million, guys, for your fantastic service!”
“9/4/2024 - Although out in the middle of nowhere compared to where I live, this Lowes seemed a lot more laid back and helpful compared to my local one. I'm glad it had the fan I wanted in stock as well as a nice small watering can. Might come back to it if it happens to have any other unique finds!”
“So pleased I found this store - I only recently found them when searching for a larger piece of shop equipment. Tim and his team are great. They have handled every query and been extremely helpful with the entire process and very engaging along the way. Highly recommend them as customer service and communication is second to none.”
“Generally I get all the help I need... but my last interaction, I had called for, and was told, they have snapdragons...poor guy was walking us everywhere to no avail. No help in the nursery, either.”
“I have never seen a better set up bathroom for a store. They had a flip out stool for my 3 yr old to stand on so we could actually wash his hands. Then they had paper towels insteadof that air dryer that scares him and they had a door that pushed out so you didn't have to waste towels to open the door. Thank you so much for thinking of everyone that uses the bathroom. It was also incredibly clean!”
“Bought a washer/dryer set here today, 2/21/24. Julie was VERY knowledgeable, helpful and most of all friendly. Purchase went through without a hitch. Thanks Julie and thanks Home Depot.”
“I had placed an online order for two sets of ceramic dishes for our anniversary party. They arrived with many pieces broken in each of the two boxes. I was really distraught about this (I cried big ugly tears), because this was a really special occasion for us. I didn't have enough time for a second order to arrive, nor did I have enough time to find something comparable locally. Josh was very calm and kind on the phone, even though I was not. He suggested a viable solution and gave me a refund. I wasn't thinking clearly at that moment, so his guidance was exactly what I needed. I have no way of knowing who was at fault for the breakage, but he made it right for me. Josh is a rock star!!”
“Always love shopping here! They have a little bit of everything, and the prices are simply AMAZING. It's always clean and organized too! My husband and I order a lot online from menards for our business, and we know everyone from online pickup dept. by name. They have all become our extended family. Even the guys from security, offering us cold water. It is always a pleasure to come here. Thank you for always being so kind and going the extra mile.”
“I drove out of my way to go the avon Lowr's even though Elyria is closer. This is a very nice store, well staffed and stocked, clean, I just like it over all.”
“OWN SEVERAL TOOLS FROM RIDGID!! NOT ALWAYS USED AS RECOMMENDED!! TRY AN ESCAVATOR BUCKET TO MAKE SOMETHING TIGHT !!!!!! RIDGID WILL BEND !!! WILL PREFORM!!!! ANY OTHER BRAND ???? SHATTERED!!!! IM TOTALLY IMPRESSED WITH A TOOL THAT DOES WHAT I NEED !!!!”
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“I’m a plumber in Missouri and had an interesting problem with a shower cartridge.
I noticed Avon lake Ohio 44012 imprinted on it. So I googled plumbing companies and active plumbing supply company popped up.
I called and talked to John Knight.
And he had me send a picture to him and then went out of his way to help me even though I am in Missouri.
Thankful for the help!”