“My iphone12 had a “SOS” error and could not make calls or connect with wifi. Staff was very helpful in assessing the issue and present a solution. Thankfully Verizon had a great phone replacement benefit for loyal customers. Staff was very helpful in getting the data transferred and any accessories needed”
“The Avon, OH store was helpful with my upgrade. Alec, Assistant Manager, was professional and explained how to transfer my data into my new phone. My old phone was not cooperating so I did it at home. Thank you!”
“Highly recommended. They’ve always helped me when I had questions. Vince is great and very easy to deal with and is my “go too” contact. Even though my purchases have been small (<$30 each) they still treat me well. Prices are always very reasonable. If you need anything in the radio/public safety realm, give them a call or stop by!”
“Tatyana was AMAZING! She helped me get 3 tablets and a watch. She was quick and efficient and super friendly.
The Manager Jace was also really helpful and informative, he helped me understand my bill breakdowns. I love this location and will definitely continue my business with T-Mobile :)”
“Mekhi was a delight to work with. I am the worst technical person, and he was able to walk me through exactly what I needed and did not try to over sell me. Transferring my data took some time, and he was very patient and pleasant. Prior to waiting on me, he dealt with a very belligerent customer who was calling names and demanding a manager. Mekhi was very calm and professional handling the client and the situation. Meki is a keeper!”