“We had an excellent experience at the Avon Spectrum store, and we want to give a special thank you to Deb for her outstanding customer service. From the moment we walked in, she greeted us with a warm smile and made us feel welcome.
Deb was incredibly knowledgeable, patient, and took the time to answer all of our questions. She explained everything clearly, helped us understand our options, and made sure we found the services that best fit our needs. She never made us feel rushed and truly went above and beyond to ensure we had a great experience.
Exceptional customer service is hard to find these days, and Deb exceeded our expectations. We left the store feeling informed, confident, and grateful for all of her help. Spectrum is fortunate to have such a friendly, professional, and dedicated employee. Thank you again, Deb, for making our visit such a positive one!”
“So helpful and kind! Resolved our issue in 5 minutes! We started with our local AT & T North Olmsted branch. They turned us away, lied and said no WiFi since the hail storm a week ago. We knew it was a lie as we’d stopped in the day before and they had WiFi. They sent us to Apple Store at Crocker park who apologetically sent us to AT & T at Crocker. The representative at AT & T Crocker wouldn’t even talk to us. Didn’t even look up from what he was doing. We next went to AT & T Avon. We were so grateful as they were so kind and helpful and resolved our issue!”
“Highly recommended. They’ve always helped me when I had questions. Vince is great and very easy to deal with and is my “go too” contact. Even though my purchases have been small (<$30 each) they still treat me well. Prices are always very reasonable. If you need anything in the radio/public safety realm, give them a call or stop by!”
“The guys there are awesome and I have been a customer at the avon location. Ever since I with verizon. Nick has help answered all my questions. So has the rest of the guys who work at this location. Thanks for having such qualified people working for verizon.”