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“They have an excellent employee working there. She really helps with whatever she can. It's important to me to have a great person who is patient with us that are not as smart as our smart phones.”
“Drew was Spectacular! My wife went in to upgrade her phone to an iPhone 15. We spent a short time with Drew, and I went home with one too. Knowledgeable and efficient. Great employee!”
“This Single Number Communications system has saved us countless hours of administrative time and money and the anonymity of providing personal reception options is priceless. Great system! Great Service!”
“Samantha was great and felt like I might need a new phone, but was not at all pushy. Very helpful in helping me understand. Gave me questions to ask my son to alleviate my problem. Thanks so much!!”
“Tommy did a remarkable job. He is very knowledgeable about what he was doing and he was on top of everything he was doing. Denelle was there to help and they were also very helpful and knowledgable about what they were doing. I highly recommend this store for someone who wants a quick experience without all the hassle of having to wait forever to get an upgrade or some other small issue.”
“I got my screen fixed at this location in the mall. The service was great, fast, and affordable. The man helping me was very professional and kind. I highly recommend this place!”
8:30AM - 4:30PM
1661 Copley Rd, Akron
Internet Service Providers
“Everyone at Clarktel provided us with excellent service! Terry and his team are very knowledgeable and professional! All the work was performed in a timely manner and their follow up is fantastic! We highly recommend Clarktel and enjoyed working with them!”
“I have been very impressed by FirstComm's response time with any issues that we have had. Their representatives are knowledgeable and are great to work with.”
“I honestly can't say enough good things about FairlawnGig. Today my internet went out and it was 24 minutes between the call to them and when the technicians left after fixing the issue. 24 minutes! Just amazing!”
“I had excellent customer service from Jameira! She was knowledgeable and friendly! Jameira was professional and courteous! I have never received such remarkable customer service before! She is awesome!”
“Normally I have the worst luck with my phones being able to be saved & fixed, and I just loose everything. I couldn't get my phone to come on, reboot, NOTHING!! Dawn at the Arlington plaza store was able to get it going within minutes, & even got me a new screen ordered since mine is cracked, & I had completely forgotten that I have insurance on the phone. This location has great service, & the employee's are very helpful, & very polite. Highly recommend this location.!”
“Good service/ no beating around the bush/ appreciated the honesty / Anthony truly likes what he does. We are business customers. Clean store and places to sit, plenty of parking. Thank you”
“I came in today and was helped by a very special lady, she helped me get my son a new phone for his birthday and she went above and beyond to help me get a great deal. She was very positive and kept a smile on her face. She even wrote happy birthday on my sons phone box? she is a blessing to your company and deserves all the blessings god will place in her life? great customer service please keep her at your store”
“Brian helped me purchase my new phone and sign on for Verizon WiFi for my home. He is professional, knowledgeable and considerate. Took the time I needed to become familiar with my new devices. He is an asset to the company.”
“I had such a good experience at this T-Mobile location. All of the staff was friendly and helpful, but Tori went above and beyond! She was compassionate, knowledgeable, and patient. I did not feel rushed once! Not only did I get my issues resolved, but I left with a smile on my face. 10/10 recommend!”
“Brandon was a huge help ! & did an amazing job helping us fix a problem we have been dealing with for 2 weeks that many others were not able to help us with . Love this store everyone here is always so helpful and nice .”
“This was the first visit to pay my bill. The customer service representative was very nice and helpful and made sure my credit of 10.00 off was applied. Didn't have to wait to be helped.”
“I was just in to this Store on Friday. I ran into a couple issues with picking up a couple items. Audrey and Chris went above and beyond to help me. They were very kind and helpful. Thanks you guys!!!”
“Been here a few times and they've always been steady, prompt and responsive. Shout out to Maurice as he's been great the last couple visits on dealing with a phone issue I've had.”
“Even though when I got there they had 6 people in line before me, the employees that were there got everyone taken care of so quickly. I expected to be there for at least an hour but it only took like 20 mins.”
“The service was good when we had it installed. Had a solid tech that cared about what he was doing. Truthfully though with ISPs, you kinda are gambling every time on a service call. Some are great and some are...not so great.”
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“Al I want to thank you for all the wonderful help!! Thank you for making my life easy to switch carriers.. You did it!! You took the time for me and you were very patient and very sweet.. Thank for your blessings on my behalf of cancer.. You are so sweet..”