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“This one dude that works there, I think his name was Joseph, must have brought out 5 or 6 styles of boots, different sizes and widths, and tried a few different inserts for me before I finally found a pair of boots that fit my feet right. It was at least an hour. He was as if a consultant, an expert consultant.”
“Have bought some shoes there not long ago and stopped in again looking for sandals in a wide size but couldn't find anything. Bought Skechers before. Nice place to buy shoes.”
“This is the only place that seems to have my shoe size. It's always clean and friendly. This last time, I believe Courtney was her name, was extremely helpful and friendly.”
“They were very kind. Accommodated both me and my fussy newborn very well during our shopping experience. Not common today to have people treat you that way instead of acting annoyed.”
“It’s overall a really nice place. The stores clean and looks great. The workers are nice. Clay was supper cool and very helpful with finding something trendy to get. I feel like I fit in there, they make you feel wanted there.”
“Good prices and friendly staff. This store always has the latest drops and is always willing to work with you on buy, sale, and trade deals. Definitely worth checking out!”
“Another Great experience today at Shoe Dept. Encore. Store#1619. A very special shout out to Savannah. She had her hands a little full this afternoon. Savannah handled each and every one that I witnessed with a smile while also being patient and maintaining a positive and professional attitude. ?”
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“Great customer service with the exception of a couple young ladies. There is a middle-aged blonde woman that you should talk to. She knows everything about the boots the styles and how they should fit and we’ll go above and beyond to help you out. I believe she’s a manager, not the owner. My only complaint is the styles that I usually want for example heritage Roughstock area cowboy boots, They never have them in stock But they will easily order them for you and get them in a timely manner. And I’ve never had a problem with any returns because I don’t beat the hell out of my boots and then try to return them like most people. Or at least the ones that complain on here about that. I would give five stars if it was not for the overpriced jeans and apparel and the customer service of the young ladies that worked there. But it will always be my go to store because of the blonde, middle-aged woman. So whoever you are ma’am, thank you very much for all of your help and guidance.”