“I was helped by a guy new Logan Vargas and he went above and beyond to help me get the boots I needed and wanted . Im waiting on the u.p.s. to show up with them anyday now . So if you get a chance go there they are great service and a clean and friendly place”
“Great customer service! Carmen was incredibly helpful at this location. I had a tricky return. I didn’t have my packing slip and couldn’t get my order pulled up on my phone. She was able to make a call to verify prices I paid to ensure I got the full amount back instead of the clearance amount that was pulling up when scanned. Thanks, Carmen!”
10AM - 9PM
4530 Eastgate Blvd #612, Cincinnati
Shoe Stores
“The gentleman running the store seemed to know a lot about returns, exchange, and general help. He was very nice and informative.
Unfortunately, there was not much to choose from. It was a lot of the same shoes and the same sizes. I ended up buying some socks.”
“Have bought some shoes there not long ago and stopped in again looking for sandals in a wide size but couldn't find anything. Bought Skechers before. Nice place to buy shoes.”
“This is the only place that seems to have my shoe size. It's always clean and friendly. This last time, I believe Courtney was her name, was extremely helpful and friendly.”
“Owner always travels to bring the newest and best shoes ! Prices to vary depending on how much they are bought for and the traveling that’s done to get the shoes in store. They always work out good deals with shoes for the clients satisfaction!!”
“Another Great experience today at Shoe Dept. Encore. Store#1619. A very special shout out to Savannah. She had her hands a little full this afternoon. Savannah handled each and every one that I witnessed with a smile while also being patient and maintaining a positive and professional attitude. ?”
“First time stopping in, and I immediately felt like a regular thanks to Brayden! He took the time to properly educate me on boot sizing and fit, and I even walked away with a sweet FR shirt from NKE Safety Apparel. Looking forward to seeing more of their gear on the racks soon. If you’re stopping in on a Friday, definitely check in with Brayden—phenomenal guy to talk to!”