Coach is a global fashion house founded in New York in 1941—a leader in leatherware from handbags to men's wallets and women's shoes. Inspired by the courageous vision of Creative Director Stuart Vevers and the spirit of our hometown. Stop by the store location at 26300 Cedar Road, Beachwood, OH 44122 and get your bags customized, repaired, pampered and more. Need a little inspo? Check out our Handbag Guide. We've got your backpack and clothing needs covered too. Just give us a call at (216) 591-1772. We can't wait to welcome you in. Customers praise the exceptional customer service at this Coach store, with employees like Paige, Dani, Alonzo, Felicia, and Sebastian going above and beyond to treat customers with respect and make the experience feel special. Reviewers highlight the friendly, helpful, and kind staff, who are recommended for providing excellent service.
I love visiting the Beachwood coach store! The whole team is nice and Paige and Kyla go above and beyond! I love my new bag and my new cute tags to go with it. It made my upcoming birthday special. I will definitely be back. Thank you so much ♥️
February 2026
Always a great experience in this store! You are greeted with kindness and associates are eager to assist. I've worked with Paige, she is a gem! Recently I was assisted by Lois, he was very patient and helped me to get just what I wanted for a birthday gift to myself. Thank you!
February 2025
I was hunting for a specific bag and Felicia helped me secure it! She is awesome. The whole staff is so sweet and helpful too. The store is well maintained as well. I'll definitely be back!
