Spectrum Store
Cell Phone Stores ,
Internet Service Providers
Hours:
27460 Chagrin Boulevard, Beachwood OH 44122
Hours
About Spectrum Store
Spectrum Store in Beachwood, OH, is a spacious and visible location that offers a range of services including internet, mobile, cable, and live TV. Customers can visit to shop for new products, upgrade services, pick up or return equipment, and pay bills. The store is generally clean, though some reviews mention that the staff can be limited at times. The staff is knowledgeable and helpful, with some employees, like Nate, receiving high praise for staying calm and providing excellent service during complicated issues.
One customer highlighted the outstanding service from a staff member named Mario, who provided prompt assistance, helpful tips, and took time to interact with a young child, making the experience enjoyable. The difference in service quality between locations was noted, with the Beachwood store being much more positive compared to a crowded, less attentive experience at the Mayfield store. Customers are advised to get on the waitlist upon arrival to avoid long waits. Overall, Spectrum in Beachwood is appreciated for its helpful staff and clean environment, especially when the right people are in place to provide good service.
Most Recent Reviews
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October 2026
October 7, 2026
Nate my sales person was very professional and a pleasure to work with
Toni Woodie satisfied customer
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October 2026
I accidentally downloaded an app which infected my cell phone. The Spectrum store and Sydny and Brittany were great and fixed the problem in less than 5 minutes. Excellent experience 👏Jaden is the man to see !! Chagrin woodmere store !
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August 2026
The Spectrum Store service was spot
On. I signed in the Kiosk and was waited on after about 2 min.
More Comments(152)
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