Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
1575 Golden Gate Plaza Suite 185, Mayfield Heights OH 44124 Hours
About Spectrum Store
Spectrum Store, located at 1575 Golden Gate Plaza in Mayfield Heights, OH, is a leading provider of broadband internet, mobile, and cable TV services. This store is known for its outstanding customer service, with many customers praising the friendly and knowledgeable staff. Visitors often report being warmly greeted upon arrival and receiving prompt assistance with their needs, whether it’s upgrading equipment, setting up services, or addressing billing questions. The store features a user-friendly environment, including a kiosk for quick check-ins, though some customers have noted the importance of being aware of their surroundings. Multiple reviews highlight specific employees, such as Bruce and Alexx, for their exceptional service, patience, and technical expertise, especially in assisting senior citizens with technology-related inquiries. Overall, the Spectrum Store in Mayfield Heights is recognized for its commitment to customer satisfaction, making it a reliable choice for those seeking quality broadband and cable services.
Most Recent Reviews
November 2025
Waited over 2 hours to get a new router. They never told waiting customers they were taking app. First.
October 2025
You would think for as much money as spectrum makes they would have more than two employees in a place where there is eight different registers
August 2025
Upon entering the store I was greeted by all employees. Customer service was outstanding... Alexx answered all my questions!
More Comments(124)
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