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“The Verizon business helpline personnel told me after 45 minutes of questioning that I had to go to a physical store to be able to contact an account manager. The store I went to was in beavercreek. I talked to Shane a. Salesperson and he gave me the card of Scott McGowan. I will reach out to him and hopefully things will be better. I've only been with Verizon for 35 years and I'll tell you what I've seen some ups and downs used to be. You couldn't get any service in a store when they thought they had a Monopoly. Now the online people are almost worthless.”
“Sasha was very easy to work with getting a new line set up and made sure I got the most out of the promo. Made what I was worried was gonna be a painful process very painless.”
“Cory was fantastic! He helped my husband and I upgrade our phones. He took about two hours out of his day to earn maybe just a few buckaroos commission. He even let me use the restroom! What a stand up guy! He was super efficient and knowledgeable. Every spectrum needs a Cory!”
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“I'm giving 5 ? to this store due yo excellent service that I received from Cally 3 days ago at this store, she spent one hour with me assisting me with my new Tmobile phone.i purchase the phone from store on Miller Ln in Dayton 1 week prior. I went to Miller Ln to change telephone service from At& T (I had service more than 20 years) I got a new phone there after I was told that they could not transfer info from my old phone to new.. I went back a week later to same store help with phone, did not get any, I also went to another tmobile on Wenger Rd and person there was no help. Finally went to N. Fairfield Rd store, where I was able to resolve all problems, thanks to Cally, she is truly a very knowledgeable person and very patient as I had many questions. Thank you again for your time and service..”