“This woodman dr.& Dorothy lane location is worth the trip! So helpful and knowledgeable. Makes it an easy choice to bypass my huber heights location and complete all my t-life business at this spot! Wish I had known of this location sooner.... but so glad I KNOw NOW?”
“Came in to get photos transferred from a phone to a tablet, Craig and Karam help because Verizon would not, now in transferring my phone service, Thank you Craig and Karam........”
“I was having a VERY puzzling issue with my phone and stopped in at the Wilmington Pike store and after discussing with Meyona she was able to fix the issue after talking with another employee. I was very pleased with her attitude and knowledgeable help!”
“Very happy with my visit to this phone store! They had a great selection, competitive prices, and most importantly, amazing customer service. The staff made sure I understood my plan, checked everything twice, and didn’t rush anything. If you want good service and a smooth experience, this is the place to go.”
“I am very appreciative and satisfied with Sandhya's customer service. She was very kind and beyond helpful. I went there just to pay my phone bill and ended purchasing a new phone with my upgrade. I wasn't planning on buying a new phone but Sandhya made the whole process worth it. She was very knowledgeable and didn't miss a beat when it came to handling the whole. She was probably the best rep I've ever dealt with in my whole Boost career. And some of these reps be killing my nerves. Lol. I would recommend Sandhya to anyone and I hope you all plan on keeping her around because she's great at making things happen. Sandhya for the win!”
“Be careful dealing with this location ripped me off then posted a review from my email. This location is shady was supposed to get a phone for upgrade he con me out of 130”
“My installer Robert Fuentes was super Awesome , on time , introduced his self , and since I had trees over my house interfering with the signal he already knew what to do and explained the situation and he came up with a solution ASAP , so he wound up installing towards the end of the driveway where he can get a clear shot towards the satélite for the best signal and it worked out great. Very professional and friendly , I just wish I had more cash on me to tip him better. Fast and very reliable. Thank you”
“Thank you so much Savannah I freaking love my
new accessories! My phone case is so much better than the cheap one I had for years. If you all need a great team of people to help you with your phone needs this is the place!”
“Purchased a new phone and Kaylin the sales representative was very helpful. She helped me to choose the phone that best meets my needs. She transferred all my data without any problems. She answered all my questions and was very patient with me.”
“Great customer service, Ted answered all my question and helped transfer two phone lines from another carrier and helped with my new T-Mobile 5G home internet service. Very happy with my new T-Mobile phone service and 5G home internet service. Ted was very patient and explained every step of the process.”
“I came into your business a week week and a half ago. and was helped by a young man named Chris. I had to come back twice to get my phone activated because it had got blocked by AT&T. He was so helpful and so kind and patient with me. I just want to tell you he is an asset to your business. I really appreciated him.”
“I always have such a great experience with the staff here! ALEX today was AMAZINGLY AWESOME and was even able to save me a little money! I love this store ! It is soooo convenient! Nice interaction with a person and not dealing with being on the phone with “customer service “!!”
“I had an excellent experience with Melvyne. He was professional, patient, and genuinely cared about making sure all of my issues were fully resolved. He took the time to explain everything clearly and made the whole process easy and stress-free.
Customer service like this is rare these days, and Melvyne truly stands out. He’s a huge asset to the company and absolutely deserves a promotion. I honestly believe this store would benefit from having him here permanently.
Highly recommend working with him if you get the chance.”
“My wife and I did our research, printed it out and went in. Bryce met us, went over our plans, tweaked it just a bit and presented the facts and explained everything fully. So very close to what we presented. He handed us over to Skylan . She took us through the process of transferring over from ATT, then switching our internet from Spectrum to T-fiber. We are saving in the neighborhood of $100 a month. Oh, didn’t need the latest iPhone 17, went from 11’s to 15’s. Great service, great, knowledgeable staff!”
“Sasha was very easy to work with getting a new line set up and made sure I got the most out of the promo. Made what I was worried was gonna be a painful process very painless.”
“Kaleb was amazing and so helpful and his personality was just so enjoyable and so welcoming. Usually the phone stores suck but he made it actually fun we were all laughing !!!”
“Cory was fantastic! He helped my husband and I upgrade our phones. He took about two hours out of his day to earn maybe just a few buckaroos commission. He even let me use the restroom! What a stand up guy! He was super efficient and knowledgeable. Every spectrum needs a Cory!”
“Everyone here was very helpful and nice! The manager and the young lady that helped me tonight were wonderful!! They helped me with changing over to the 15 pro :)”
“Very busy store. Most of the employees were very nice. Except for the door greeter guy and he was kind of arrogant. I don't think that's the job for him”
“Ethan went above and beyond to assist. He was polite and professional, and offered friendly conversation while multitasking. His customer service skills are refreshing in this busy, money hungry world.”