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“Ethan went above and beyond to assist. He was polite and professional, and offered friendly conversation while multitasking. His customer service skills are refreshing in this busy, money hungry world.”
“Came in to get photos transferred from a phone to a tablet, Craig and Karam help because Verizon would not, now in transferring my phone service, Thank you Craig and Karam........”
“I had the best experience I've ever had at any verizon store, Tyler and Josh welcomed me in with a warm smile and quickly fixed the issues with my account and turned my frown upside down. I'm a happy customer and i HIGHLY recommend this location!”
“Be careful dealing with this location ripped me off then posted a review from my email. This location is shady was supposed to get a phone for upgrade he con me out of 130”
“Went to this store to switch 2 lines and home internet from Verizon. Jordan and Gabe really know what they’re doing. They were very helpful and friendly, made sure we were completely set before we left and ensured we could come back in if we ever need any help. I would not have moved forward with switching if it weren’t for their great customer service. I will be recommending family and friends to go to this store!”
“We visited this store to pay off our final bill and Chris B did amazing job !!! We had a difficulty paying the bill and he was so patient with us . I totally recommend him at this store ! Thank you so much Chris ! You are the best !!”
“Great customer service, super frendly and helpful. Got us in and out super quick and answered all our questions. Joey was the bomb ask for him if you need anything at all.”
“I didn't receive a survey on my service yesterday but I still wanted to take the time to give this individual a rave review. Kalli was absolutely AMAZING when I visited yesterday, she was very thorough in not only resolving my issue with a new phone, but she went out of her way to look for the absolute best deal for my money and get me a NEWER Samsung than the one I just bought which added less money to my monthly bill. Shout out to Kalli, she was a bright spot in my otherwise awful day and so incredibly helpful. Thank you!! Great customer service!!! 👌 Don't lose her Tmobile!!”
“Was having a terrible day trying to get a iphone all day and I recieved amazing help from two amazing employees named Grant and Samson! I cant wait to go back to the store because I know I can go there and not have any problems!”
“I never got a text to leave a review, but I wanted to make sure Maddie got a good review for her help, she went above and beyond helping me solve a frustrating issue with my T-Life app!”
“Sasha was very easy to work with getting a new line set up and made sure I got the most out of the promo. Made what I was worried was gonna be a painful process very painless.”
“The customer service person, Rick, was very informative and knowledgeable and explained everything thoroughly. He was very nice and has great customer service skills.”
“Matt was phenomenal. My husband and I came into the store here in Dayton with some issues on Our phones and both of the employees here knew exactly how to fix the issues.. I offered to Pay but he said that veterans don't pay service fees in his store.. thank you so much young man!! We will be back”
“Spectrum’s visit was awesome! I had a question about my TV contract. There is no TV contract and I could leave anytime I wanted and he told me if I decided to cancel to wait until July 10th before the billing was created.
I was just checking this out not that I was cancelling only to verify my status with Spectrum. We have Spectrum’s wifi and cellular phone service and we have no issues.”
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“earlier this week I visited the 1087 s main st store. Marie was exceptional in the way she helped me get what I needed (a copy of my bill so I could port my phones to a different carrier). Even though I am leaving T Mobile, Marie was so helpful. She wanted to make sure my last interaction with T Mobile was exceptional. She achieved that completely. (hmmmm...should I really leave T Mobile?!!!”