“I got a replacement phone through Google and I had trouble activating it due to eSim that Pixel phones run on. Along with my old Pixel phone had no display so I could not transfer the eSim to my new one. I went to this location on 6/20/24 about 7ish. I was greeting as soon as I walked in the store with a helpful how are you doing and how can we help you. I didn't catch his name but on the receipt from buying my wife a phone case while we were there didn't have a name but has sales rep # ****374. He was very helpful and patient as I fumbled through explaining my issue. Once he knew what I needed to get done off he went clicking on his terminal and my phone. While he worked, we pleasantly chit chatted to help pass the time. With in a few minutes he handed me my phone and said I was good to go. Very friendly, knowledgeable and quick. Thanks!”
“Brodie was absolutely amazing! I wasn't receiving messages and he spared his own time to teach me how to correct that. He gave me additional information just incase it ever happens again and I can handle it myself at home. As a manager who needs my phone....thank you so much for your help!”
“Came in to get a phone and Craig help me move everything from my old phone to my new phone. Craig was very courteous and knowledgeable. I will recommend this boost store to everyone I come in contact with .”
“Brogan was very honest and patient with me. He explained things very clearly and was not trying to “sell” me anything. He just helped me upgrade my phone and get me the best service plan I could get.”
“Great customer service. Teddy took care of my return quickly and without any hassle after another store had turned me away. Will definitely come back or recommend this location for anyone who needs help with their service. Thanks for the help!”
“I had a great experience upgrading my phone with Jay today! They took great care of me & were very patient while I made sure I got all of my information over to my new phone. This will be our go to spot for upgrade time. Thank you again!!!”
“I'm giving 5 ? to this store due yo excellent service that I received from Cally 3 days ago at this store, she spent one hour with me assisting me with my new Tmobile phone.i purchase the phone from store on Miller Ln in Dayton 1 week prior. I went to Miller Ln to change telephone service from At& T (I had service more than 20 years) I got a new phone there after I was told that they could not transfer info from my old phone to new.. I went back a week later to same store help with phone, did not get any, I also went to another tmobile on Wenger Rd and person there was no help. Finally went to N. Fairfield Rd store, where I was able to resolve all problems, thanks to Cally, she is truly a very knowledgeable person and very patient as I had many questions. Thank you again for your time and service..”
“Talked to a guy name Ira he was super friendly and helpful. He took time to talk to me about my existing account and showed me options for upgrading my phone. It was nice to not feel like a burden to the sales associate went you walk in to the store for once.”
“They have a lot of deals & nice phone. They always keep phone on every class. From the really cheap phones to most expensive phones they have in stock. They never charge anything extra. Sam & Alex they both are really nice with customer.”
“I LOVE THIS STORE. DARRION IS ABSOLUTELY AWESOME. RODNEY AND JENNY ARE TOO. TOOK CARE OF MY SITUATION AND ARE VERY PERSONABLE AND KNOWLEDGEABLE. DARRION DESERVES A PROMOTION!!!!!!!!!!! :) 10 OUT OF 10 WOULD RECOMMEND!”
“The Verizon business helpline personnel told me after 45 minutes of questioning that I had to go to a physical store to be able to contact an account manager. The store I went to was in beavercreek. I talked to Shane a. Salesperson and he gave me the card of Scott McGowan. I will reach out to him and hopefully things will be better. I've only been with Verizon for 35 years and I'll tell you what I've seen some ups and downs used to be. You couldn't get any service in a store when they thought they had a Monopoly. Now the online people are almost worthless.”
“Sasha was very easy to work with getting a new line set up and made sure I got the most out of the promo. Made what I was worried was gonna be a painful process very painless.”
“Everyone here was very helpful and nice! The manager and the young lady that helped me tonight were wonderful!! They helped me with changing over to the 15 pro :)”
“Cory was fantastic! He helped my husband and I upgrade our phones. He took about two hours out of his day to earn maybe just a few buckaroos commission. He even let me use the restroom! What a stand up guy! He was super efficient and knowledgeable. Every spectrum needs a Cory!”
“Love having spectrum.And I think there are good internet minus the fact that every year's like four months you guys crash and are down 4 to 6 hours If I wanted internet but went out Is team mobile , but I hope you guys fix”
“I recently visited the T-Mobile store in Centerville, Ohio, and had an outstanding experience. The staff was incredibly knowledgeable, friendly, and efficient. From the moment I walked in, I was greeted warmly and felt welcomed.
The representative who assisted me was very patient and took the time to understand my needs. They provided clear explanations about the various plans and helped me choose the best option for my situation. The entire process was smooth and hassle-free.
What stood out the most was the exceptional customer service. The staff went above and beyond to ensure I was satisfied with my purchase and even followed up to make sure everything was working perfectly. I highly recommend this T-Mobile store for anyone looking for excellent service and a great experience.”