Chase Bank receives strong praise for its exceptionally friendly and helpful customer service. Multiple reviews highlight employees who are smiling, nice, courteous, and unbelievably helpful. Specific commendations note service that goes above and beyond, including assisting without needing to wait in line and ensuring customers know all available offerings. Customers describe it as a great bank with friendly people who find solutions to banking problems. Some are so satisfied they state they will not use another branch, calling Chase their number one favorite bank and strongly advising others to bank there.
Thank you to Shenia and Bufortay who helped me so curteously in getting the documents and checks needed to close on my new home.
February 2025
One of the drive through atms does not work, it freaked me out a little bit because it would not release my card and the screen was frozen. It took about 5 minutes for it to finally give me my card back.
February 2024
ATMs are always down or can’t fully operate. I have recently seen two new Chase banks in neighborhoods nearby with less minorities and people….Predominantly Black neighborhoods deserve fully functioning, clean and organized banks as well! Our money spends the same. Come on CHASE
