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“I had an old fireplace that needed updating. When Randy and Rick came out, they not only found gas leaks around the fireplace but near the furnace and water heater. Randy spent seven hours redoing gas lines. The fireplace is beautiful and very adjustable.”
“Local owner-operated and dealing with staffing issues did not prevent excellent customer service. Very rare these days to have someone provide prompt, thorough work while also being extremely personable—recalling details of a phone conversation had days earlier. I appreciate being able to have a quality machine repaired for further use rather than disposing and replacing it (for obvious reasons). Prices were great, too. If issues with a machine purchased arise (which will happen with the wear & tear vacuums take after years of use) I highly recommend seeing Jose to fix the issue. SO worth it. And get a Lamp Berge while you’re there—your house, family, and friends will undoubtedly thank you!”
“Exactly what the name sounds like...a showroom filled with all types of lights. Have lights for all rooms, indoors and out. The salespeople were helpful and knowledgeable. Selection was pretty good...and the have more available in catalogs and online. Will probably end up getting some lights for my home build.”
“Had a great experience with Kwana in the appliance department. Customer service was great with Ann plus the store manager Lee was awesome! Everyone deserves a raise!”
“Most knowledgeable person about sewing machines I’ve ever met. Peter literally has everything that you could ever need. Fast repairs. Excellent customer service this man knows this shit.”
11:00 AM - 7:00 PM
6141 Dunham Rd, Maple Heights
Appliances
“All the shops and restraints good.the Jamaican restraint has good food too when they feel like taking your order.came in today was completely ignored,another customer came in and was promptly greeted and waited on.i had been there a few minutes.”
“SO GRATEFUL that I was able to get a mattress & box spring brand new for my new place. The delivery service was AWESOME!!! They really assist with us veterans that transitioned from homelessness to having a home. Thank you guys so much.”
“Today was my 1st visiting this salon. Tina was a excellent stylist. She was informative regarding the up keep of my braids. My braids came out great. She was also fast. The salon was clean. I will definitely be returning ?”
“Had a great experience with Kwana in the appliance department. Customer service was great with Ann plus the store manager Lee was awesome! Everyone deserves a raise!”
“You might be surprised at this 5 star review for Dirt Devil (Royal). The vacuum is what it is and as we all know you usually get what you pay for. They make no claim to make the best vacuum, but for the price they are a good machine. My review is not for the product but for a Customer Service person named Jennifer who helped me today with a warranty concern. My first attempt with a warranty issue yesterday left me unsatisfied but Jennifer called me back today having spoken with her supervisor looking for a solution and together they were able to satisfy me. This kind of effort and commitment for the customer is rare indeed and I am very pleased with the result. Thank You Jennifer and good for you Dirt Devil for the customer commitment you have.”
“Dan Edelman and his team are wonderful. It was such a great experience working with his team. They were extremely easy to work with and went well out of their way to assist us throughout our entire renovation project. I could not be happier.”
8:30AM - 5PM
31100 Solon Rd Ste 16, Solon
Appliances
“I like MFS Supply but this last rehab property there were a couple of issues that concern me.I manage 3 LLC's that buy properties in NE Ohio. In the past things went pretty smoothly. But this time: 1) no one told me they don't unload cabinets into the house anymore. Wasn't on the quote! When I mentioned this to them they said they changed that during COVID.NO that is wrong. Even my last deliver in April of 2021 they delivered into home!2) the measuring guy made a HUGE error. He did not measure where the 220 volt range outlet was located nor the 110 volt microwave outlet was. Thus during installation they ended up being behind the base cabinet (220) and behind wrong cabinet (110) and had to be moved. We lost a half a day moving electrical.Mostly I'm happy with MFS and Suzanne, April, Jack, Judy and their diligence and customer service.”
“I have bought several thing thru Arrons in maple hts online mostly only gone in once or twice very nice to deal with the few times I knew was going to be late as long as you call and talk to them great to deal with”
“Just got my furniture delivered by Aisha and Curtis, they are two of the most professional and polite individuals I have ever met in Cleveland. Not only did I get a pretty good deal on a king size mattress with the platform but I also got a five drawer chest . they were on time with the delivery and they also assisted me and bringing the furniture up to my unit. Aisha want above and beyond and came back to my unit to help me with the installation of the knobs.”
“First and foremost I love the owner and employees here. I just left from buying cash my first new washer and dryer with a 90 day warrantee. I went in to see what they had and to my surprise HE HAS A WHOLE WAREHOUSE FULL OF APPLIANCES. Very intimate family owned company. I was blessed to get a very good deal for 900$. And a free bird tree house!! Soo cute.. I live close so I was happy to have found something that fits my family size. This is my second investment this year for my life to be more comfortable and easier so I'm proud of myself. Moms remember u rule..
Beware: It's hot inside. U will sweat and fall in love with their well trained disciplined dogs.
I wished I was able to take it with me today but I was pleased with the delivery drop-off time tomorrow. !!”
10AM - 8PM
470 E Aurora Rd, Macedonia
Appliances
“I bought a phone on Saturday and changed carriers from AT&T to Verizon. I was having issues with receiving text messages and emails. I called Verizon and they said the set up was incomplete and they needed the AT&T transfer PIN. I went to the AT&T store, and was on hold and on the phone with AT&T for over 40 minutes. Finally, they said they couldn't help me. UGH! SO.... I went to Best Buy, where I bought the phone, and was really angry by that time. Michael was awesome. He calmed me down from actually wanting to be THAT woman, and he was so patient. He called both Verizon and AT&T, and between all 3 of them, my phone is up and running again. I really appreciated Michael's kindness and calm attitude. He's definitely an asset to this location. Thank you.”
“Andre and Jermaine were the BEST deliverymen. They were careful bringing the refrigerator in through 2 doorways. There was NOT one mark in my newly painted walls.”
“My go-to home repair shop. I've priced different supplies at both Lowe's and Menards over the years and other than a sale item once in a while, Home Depot consistently has a better selection, lower pricing and easier access along with free delivery!”
“The staff here was amazing! They were able to thoroughly answer any questions we had relating to the espresso machines. The selection of products in this store was just mind blowing.”
“Large home improvement store with all the typical accessories you could imagine. I used to draw “Homer” signs for a couple of the HD stores in Arizona (attached).”
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“Found a part for my 60 V Greenworks trimmer (head assembly) online at M&D. I have searched quite a bit and was about to give up. I called to verify the part was the right one and the guy verified it was. Very helpful, thank you.”