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“Andy was a very friendly associate, he was patient and guided me from start to finish. There were a few technical glitches bit he was expert at doing his work. Thanks Andy.”
“Missy was very pleasant and got me through the shipment of a package and a return package very quickly. She also explained the insurance costs and coverage very well.
Great Job!!”
“I want to give a big shoutout to Gus at the Mason, OH location! After having a really disappointing experience at the Lebanon location, I was hesitant to try dropping off a large Amazon return again. But since the Mason store is close to my work and I needed to return the item before getting charged, I decided to give it a shot.
I’m so glad I did—Gus went above and beyond. He not only helped me carry multiple heavy boxes into the store, but he also took the time to repackage the return to make sure everything was secure and ready to be sent back. His kindness and helpfulness completely turned the experience around. Thank you, Gus!”
“I go there often to send packages to my kids and returns to send out. They were very helpful when we needed a notary and personal things faxed to NY when a family member passed. And I send out items that I sell on line. Sharon Wilder”
“Mike was more than helpful with all my concerns. He packed and shipped my item with care! The package arrived in perfect condition. You can feel confident using the UPS store in Kings?✅️ Mills Ohio. Thank you Mike.”
“I came in assuming they could simply scan a QR code and ship it. Unfortunately, that was not the case and it turned into a project. The company I was doing business with did not provide the appropriate QR code. Feruza was quick to correct the situation with a simple work around. While I was working on my portion of the project, Feruza was still at work with other customers. Then she immediately came back to me to help finish the first step. Then back to the other customers and back to me and so forth. A helpful and hard worker for sure. Thanks again Feruza”
“Super friendly staff. Brought my Amazon return in and they even taped it up for me. Have a great supply of shipping materials on hand as well. I would recommend there services to anyone that needs it.”
“The phone staff at Intelligent Office are wonderful to work with! No one would ever know that someone outside of my office is answering the phone! I sincerely recommend them.”
“Curtis was the most helpful today with my shipping experience. I was very frazzled and did not have anything organized the way I should, but he was super kind in working with me to get everything situated. Very nice and willing to answer questions.”
8:30AM - 6PM
6809 Main St, Cincinnati
Mailbox Centers
“The most helpful people ever! I am always amazed with how much they want to make shipping easy & the work they’re willing to do compared to most shipping places.”
“I started out with a 1-star rating on my review. I had an issue with 2 packages that were shipped from Springdale to Scottsdale, where I am for the month of February. I called the store twice, left voice-mail with no response. Haley, the manager got my message and finally called me back. She was very helpful in rerouting the packages to our condo. I'm now anxiously waiting for them to arrive. Thanks, Haley for helping to get my issue straightened out.”
“KeVaughn helped me and was very helpful, had a great attitude and did a great job! Its nice to go into a store where it feels like they actually want to help you.”
8:30AM - 7PM
1081-B OH-28, Milford
Mailbox Centers
“I am glad I met Maddie here. She spent time ensuring that all details were entered correctly for shipping my valuable samples internationally to Indonesia. She was incredibly helpful and understood the importance of this shipment. Maddie even gave me her card to ensure she would assist me if any concerns happen during the shipment. My package was shipped on August 20th and arrived in Indonesia smoothly on August 26th.
I would love to send all my items internationally through this store in the future because their service was excellent.
Thanks a lot, Maddie!”
“I recently visited The UPS Store, and the service was exceptional! Om was incredibly helpful throughout the entire process. He assisted me with packaging my items securely and ensured everything was ready for shipment in no time. The store is well-organized, and the staff is friendly and efficient. I was impressed by how smoothly everything went. Whether you need to ship a package or use their other services, I highly recommend this location. Thanks again, Om, for making it a great experience!”
“Pristine customer service! The gentleman and woman working there were so kind and helpful! They were efficient and super helpful! I would give a 10 star rating if I could! This was from the best customer service experiences I’ve had.”
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“Today I was at UPS, Cooper road, Blue Ash, OH. I received a great service from people working there Joey and esus. Thanks a lot for the very good service as always!”