Verizon's Bowling Green store offers a convenient one-stop-shop for all your mobile, 5G home internet, and business needs. Customers can visit the store in person or schedule an online appointment for a hassle-free experience. The store also provides various pickup and delivery options, including free 2-day shipping, express lockers, and same-day delivery where available. Customers have praised the Bowling Green store for its exceptional service. The staff is described as "nice and patient," with one reviewer highlighting the excellent assistance provided by an employee named Josh. Another customer commended the store manager, Todd, for going the extra mile to resolve an issue with phone activation and providing excellent customer service. However, some customers have expressed frustration with unexpected increases in their monthly bills, noting that the quoted price did not match the final amount they were charged. Despite this, the overall feedback for the Bowling Green Verizon store is positive, with customers appreciating the convenience, efficiency, and helpful staff.
Brock at Verizon was very informative and helpful. He answered all our questions and explained things to us very well. Our experience was amazing! Thank you Brock!
October 2023
Had a problem with a replacement phone.Salesman quickly found and fixed it.
February 2023
The guys were so nice and patient. Wish I would have just went into the store in the first place rather than trying to deal with Verizon online
