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“One of the best businesses I know!! David will go out of his way to make a project for our team, and what's incredibly important to me- he communicates with you. If you call or send him a message, he will absolutely get back to you. He'll help you find solutions. If you need a printer, he's the one to use!!!”
“All class! Efficient and flawless process! Jerry and Kristi were amazing! The transaction was so smooth I highly recommend having them handle your printing needs! Thank you Northern Ohio Printing!”
“We had issues trying to order a poster online. We called the store and Robert was so kind and walked us through it. We needed the sign as soon as possible and they didn't disappoint!When we arrived at store only 2 hours later Stephanie was also so kind and helpful. I give both of these employees a 10!!”
“The first time I had gone to fed ex to print some invitations it turned out to be a disaster. I had used the self service printers in the front and the ink was of extremely poor quality, ruining the invitations.
This time I went to the desk and I’m so glad I did! It was at the desk where I met Will. Will was so patient with me and was extremely knowledgeable. He is the reason the invitations were so successful. He was able to take my pdf from my USB and provide pristine quality on shimmer heavy weight paper. All the staff seemed kind but I will be coming back because of Will.”
“I always make a point to visit the UPS store in North Royalton because of the exceptional service provided by the staff. There is one young gentleman in particular who stands out for his kindness and welcoming demeanor. He always greets everyone with a smile and takes the time to ask how they are doing. It's a pleasure to interact with him each time, even when the store is busy. Such exceptional service is rare to come by these days.”
“Greatly exceeded my expectations. Our all volunteer non-profit needed a small run of a booklet and frankly, we didn't quite know what we were doing. Image Concepts took what we gave them and turned out an excellent product (in equally excellent time). They even managed to remedy our last minute glitches without blinking an eye. Gave us the lowest bid and highest quality at the same time.”
“Chad helped me with some Amazon returns. He was very friendly, efficient and professional. He answered all my questions and I was really pleased with my experience.”
“My company ordered 14 stamps for our anniversary and we love them! Mark was so helpful and he was able to get them finished very fast. I will use them again for any future needs we may have!”
“Needed 30 sets of a lengthy document printed and bound. Sarah and the team were able to get it done within an incredibly short window of time. If you need it done fast and right, call Sarah at Minutemen.”
“I've worked with Ken and Katherine on both personal and work projects and they have both been extremely helpful and make sure the job is done right and when I need it by. Thank you both!”
“I loved my senior pictures! Mark, the photographer, was so much fun to work with. His poses were great and the sets/backgrounds were beautiful! Looking at the gallery everything is amazing!”
“The team at this store was tremendously helpful to me & the company that I work for. Highly recommended. They were quick, professional & friendly when assisting me with my shipping dilema!”
“Always helpful, but things seem to move a little slow. Other UPS stores have self tag/ship kiosks and I'm wondering if they should add that to make it faster for people to get out with their Amazon returns.
Thank you for always trying to help us as much as possible”
“I went in for notery services . I had signed the paper before I went so he told me he couldn’t do it. I had another paper at home got it and went back. He served me right away and notarized the paper with no problem. I will use their services again and I will tell my friends about it.”
“I think most of us have grown accustomed to walking into stores like this and getting bare minimum service.
Pleasantly surprised when at this location I was greeted and taken care of with exceptional customer service. Sherry took care of me and cracked jokes with me along the way. Truly brightened up my day and helped with all of my needs. I came to get documents notarized, make some copies, and even ship something out. There was nothing but a willingness to help from Sherry and the staff at this location. Highly recommend it for all shipping, copying needs or even if you need a notary!”
“I was so appreciative for the customer service I received. The worker named Shauneil deserves a raise for her kindness, patience, great customer service and perseverance through three long hours of helping me print my design that refused to cooperate. I love the service I received at the FedEx Print Center in Beachwood. I one hundred percent recommend using them for any of your printing needs!! Thank you again Shauneil! ?”
“Same day that was a decent size, later in the day and they got it done before they closed because I needed it the next morning. Tiara was so nice and sweet at pick up. Professionalism on the phone. I appreciate ya!”
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“I’ve used this UPS store for 3 years now for notary services and dropping off returns. I have never had any issues. They are always polite and patient. I’ve come in with my 6 year old, and my 1.5 year old in my arms, with 10 separate returns and was still received kindly by the staff. They are great. I do not understand how they have negative reviews… probably because the people who have only ever had good service take 3 years to finally leave a review… I will continue using this location for the foreseeable future!”