The UPS Store in Garfield Heights offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. It is locally owned and operated. Customers report pleasant experiences with courteous, professional, knowledgeable, and helpful staff who are patient and explain processes clearly. Reviews highlight excellent customer service for Amazon returns, packaging needs, and printing services, including impressive large format printers and a good selection of paper stocks and canvas prints. The overall experience is described as friendly, amazing, and the best at any shipping store in Ohio.
They are always efficient to assist you in whatever your request maybe.
April 2026
The Customer Service was Very Professional. Keep up the good work. Thank Ms. Sha’naya, for excellent customer service.
April 2026
My package was there on time. But the staff wasn't friendly at all. They were not mean or nasty either, but their customer service was poor. Didn't seem like she wanted to be there. And very dry personality. Greating customers with an more upbeat attitude can take you far.
