“Sam took the time to make sure I received what I was looking for: Stihl battery powered pole pruner, charger, extra chain and sharpener. Sam also made sure to get me registered today so that Stihl could send me a free AP300 S battery asap. I would definately do business with T&S in the future. Tom R.”
“All the good reviews about Eugene are spot on. I bought 3-unit house near the shop and one of the apartments didn't have appliances. I stopped in and they helped me find appliances that would fit the small apartment without any sales pressure or haggling. The delivery experience was also great - one price no matter how many items are being delivered to the same address. They called when they said they would and delivered exactly within the 1 hour window I was given.”
“Ordered a baseboard register. I was having trouble finding the size 13 x 12 but found it here. It shipped right away, well packaged with instructions. Good quality, price and customer service. I just ordered a second one and will eventually replace all my old baseboard registers with this company.”
9AM - 3PM
3800 Brookpark Rd, Cleveland
Appliances
“John and his team are amazing. So helpful in asking questions about our needs and then giving us choices. We are thrilled with our appliances...fridge, stove, microwave, beverage cooler, dishwasher and hood vent. They can do it all!!!”
“They were honest and told me I could order an easily replaced part online rather than paying them the markup on it. I had them service the vacuum and it was returned looking like it was brand new. Highly recommend and will use again.”
“Great service! Our Dyson stick vacuum battery recently stopped holding a charge. This would be the 3rd battery replacement in 7 years. My in-laws have a Simplicity vacuum that they really like. When I looked on Simplicity’s website it showed that Strongsville Vacuum was an authorized dealer, so I went there with the intentions of just getting the same one that my in-laws. Arriving I was greeted immediately and helped. They demonstrated all of the stick vacuums for me. They suggested a Riccar which is the same manufacturer as Simplicity but a more premium brand. The Riccar is actually less expensive than the Simplicity but doesn’t have 2 batteries and extra attachments like the Simplicity. I let them know that this is something I would have to discuss with my wife and they did not pressure me at all. They thanked me for coming in and gave me their card. After leaving I discussed it with my wife and we decided to purchase the Riccar. I called them to let them know and they set one aside for me. When I arrived they had everything ready for me. We have had the vacuum for a couple of weeks now and absolutely love it. Last longer than the previous Dyson and picks up better as well. Just a great experience all around and we could not be happier with our purchase. I would highly recommend checking here before buying your next vacuum.”
“These ladies are so kind my husband died in April I never thought I'd have to think about having to memorial any of his things tried to go on Etsy it was going to cost me a little over $200 that's not the problem you had to cut the Tshirt on your own ,and they would not send back any clothes they did or couldn't use I can't wait to get my blanket big shout out to Gaye she will be making my quilt any thing you need memorial go to them and they are even making something that my husband use to say to my THANK YOU!!!”
“This is for Kim and Cassandra in customer service. I placed an order on website, but couldn’t find/access to add delivery note. So I called the store. Both ladies were very helpful in replying to my questions, and Kim even put a note on my order so it would be delivered properly. Thank you both so much for making my day much easier. It was delivered where I wanted, before I got home. And since 3rd party delivery service, and I have no clue, they also were rockstars. Order was stacked neatly, out of the way, making it much easier for me to move where I needed it to go.”
“Jasmine at the Brookpark store in Cleveland is amazing! She went above and beyond fur customer service standards.
I love Menards in general and wish there was one closer. On this visit, Jasmine helped with getting a gas dryer at a moments notice, answered questions about the product, helped us find all the accessories and had the dryer waiting at the counter for us!!
It made a stressful day so much better, and she did it all with an incredibly gracious attitude and a smile!!”
“Kenyatta and Dave have always looked out for me and my mother with our two accounts that we’ve had that both of my accounts have been paid off. I will continue to rent from them. There was never a problem when family illness left us running late on my payment. I am a firm believer in KARMA and they always showed wonderful patience and kindness
Thanks again”
“I sold kirby in south-Africa
What a great machine
Sold between 35 and 45 kirbys a month and still love my kirby
A altimate G diamond
For 13year that is the best vacuum cleaner
Heres is my proof
And i did not force any to buy
A pruduct that sell them self!!?”
10AM - 2PM
6286 Pearl Rd, Parma Heights
Appliances
“The experience at Vitcom was extraordinary. They have excellent customer service and are knowledgeable about their products. They also go above and beyond to ensure customer satisfaction. I highly recommend you check them out.”
“This is a Hidden Gem.
They are Super Knowledgeable & Have Great New Appliances, that are very reasonably priced.
I was referred by a buddy of mine.
Looks newly remolded and new owner. same great friendly manager.
Stop in and tell them Mckenzie sent you.”
“Generally I get all the help I need... but my last interaction, I had called for, and was told, they have snapdragons...poor guy was walking us everywhere to no avail. No help in the nursery, either.”
“The store associate, Chris, went above and beyond to help my husband and I tonight. He deserves extra accolades from his higher ups for his customer service skills, as he could have easily just given us a phone number or asked us to come back tomorrow when the appliance person was there. Instead, he went the extra mile to help solve our problem, showing rare customer service skills you don't see very often these days. Thank you Chris!”
“So, I used to dread shopping at the Steelyard Commons Home Depot, because you could never find help or associates would see you coming, like you had a question, and make a beeline the other way. But I must say, the last couple times I've been there, I've been lucky enough to encounter Greg. Greg is so helpful, and you can tell that he really doesn't mind, and in fact wants to help you. If he doesn't have the answer, he'll stick with you until he gets one. Home Depot needs more associates, with great attitudes like Greg!”
“I go here for all of the things I need to repair my house. Very friendly, kind staff. They do NOT mind you coming up to them to ask for help, even if they are doing something else. Easy to find everything you need once you've been there enough.”
“Came to this Home Depot on a Sunday afternoon. I was expecting there would be a lot of people and little help. I was pleasantly surprised to find that while there were a lot of people, there were many to help. The two guys John and Kookie who were great at the paint counter. While searching for bath towel holders we were given the exact aisle by an associate who could see we were searching for something. We also asked for help with recessed lighting and the gentleman told us aisle 51 which had some but he found us and said. Oh nuts probably aisle 50! Wow. He actually came to make sure we found what we needed. While we did need to order 1 thing online as they didn't have the size. We got everything else on our list of home projects ! Definitely worth coming to for the customer service and selection.”
“Always a good time at best buy. I came here to get an RTX 5070 for my computer. Ordered online. Order was ready within 1 hour. Did have an issue with my order when I got it home. Best buy allowed me to exchange my purchase for another one, with no hassle. Very satisfied with how I was treated. Customer service was very kind and understanding. 10/10”
“I chose the Best Buy “Geek Squad” to install a Uniden radar detector (R8W - New Model), plus a Redtiger dash cam (F17Elite). They were installed in 2 separate visits, over the course of a couple of weeks, due to scheduling.
The Best Buy technician who installed both units was Agent Tim. I found Tim to be very patient, very knowledgeable, very professional, and very conscientious. It was my good fortune that he worked on my vehicle! Tim is a great ambassador for the Best Buy brand, and I hope that management recognizes him.
Now, the Uniden radar detector has operated flawlessly. No issues. It works out of the box, exactly as advertised.
Unfortunately, I can’t say the same for the Redtiger dash cam. While the front, rear, and cabin cameras work (as advertised) when my vehicle is moving, the Parking Mode function is inconsistent. Sometimes it works, sometimes it doesn’t. Agent Tim installed the dash cam correctly.
I am frustrated beyond belief.
The only saving grace is that the Redtiger customer service team is absolutely passionate about resolving the issue with the Parking Mode. I have spoken to Emerson on the phone, and I’ve exchanged emails with Emma. They have been outstanding in terms of trying to resolve the issue, and they are truly customer-focused and driven in their eagerness to deliver a solution. I can’t say enough about their genuine desire to get this Parking Mode issue remedied.
I’ll update this Review as needed, especially if I get caught-up in a “he said/she said” between Redtiger and Best Buy, which I don’t anticipate…”
“Lots of knowledgeable staff. Helped me pick out the exact lock that I needed for my screen door. Employees were courteous and extremely helpful. They were able to answer all my questions. I highly recommend shopping here.”
“I had a mixed experience at the lumber department of this Home Depot.
We purchased plywood and needed it cut. The representative Craig helped us first, and he did an excellent job. He was professional, knowledgeable, and very helpful.
Later, when I got home, I realized the plywood needed to be cut another 1/2 inch, so I returned to the store. This time the representative was Adrian, and unfortunately the experience was very different. He was unprofessional, refused to cut the plywood, and seemed to have an attitude when I politely asked if someone else could help. When I asked about the other employee, he said he was the only one there.
I then spoke with the onsite manager, who listened to the issue and helped resolve the situation. We waited for Craig to return, and he immediately helped us and cut the plywood without any problem.
Craig was extremely professional, experienced, and clearly takes pride in his work. Employees like him make a big difference in customer experience. 5 stars for Craig.
Adrian, on the other hand, may benefit from additional customer service and lumber department training”
“When you are ready for your upgrade from milk create and Mason brick furniture, (its cool ? for a while )and want something comfortable, because if you are able, why not make it something that will help you relax.The way to go is one of these places where you can get started with and shop within your budget.Nowadays that is a real world issue.So stretch out your budget and get comfort in a bungling world ? ✨️ ?.”