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“Tracy was exceptional with helping us find a great dining room set.
He was sensitive to our budget and worked with us to find the best match. Very professional, yet fun and down to earth.
I highly recommend him if you go to the Brooklyn location.”
“I arrived, and was greeted by Amy. She was patient and showed me several different mattresses. She explained which one was best for my needs. There was free delivery, but I needed set up and removal. Amy extended a $99.00 fee, to a $49.00 fee... I recommend Mattress Firm, Go See Amy!!”
“We are very pleased with our recent sofa/recliner purchase. Laurie was great to work with and very knowledgeable of the brand. The comfort is amazing and the style fits our home perfectly. We would definitely buy from Laurie again.”
“This space is so fun!! A great mini adventure, perfect for some indoor enrichment during the long slog of Cleveland winter. There are so many cool and interactive photo spots to choose from, and creative surprises await around each corner. Also got to meet Coco herself, and she is so friendly and kind! Highly recommend this spot (not to mention then you're already at the 5th Street Arcade/Downtown, which is the perfect launching spot for more adventures)!”
“Nick had been extremely helpful during this process of selecting a mattress that works for my needs. Having shoulder pain issues it hasn’t been an easy feat to determine which mattress would suit me.
Nick is direct, knowledgeable, researches any questions you may have and is not pushy at all.
Honestly the best customer service I have experienced at a mattress company.
Thank you Nick!”
“We were looking for a new mattress with base. There are so many out there now it is overwhelming. After going to several other places that sold mattresses we went to Levin. Linda took such good care of us. She asked us questions that helped her understand what type of mattress she thought would fit us best. She then took the time to answer all of our questions while we tried out mattresses.
The delivery and set up went very smoothly.
We are very happy with our new bed and thankful for Linda's help in choosing it.”
“Thank you Northeast Factory for having the mattress of my dreams for the best price. Special shoutout to Adam for helping us out and answering all our questions!”
“Joey was not too pushy, we really appreciated that he matched the Black Friday deal online for the mattress we wanted. The delivery process was smooth, they even unboxed it for a few days to off gas it for us before delivery. 10/10 recommend this store”
“Very nice shopping at Levin Mattress on Memorial day. Sales reps (2) where both quite responsive to all of our questions and helped us reach a purchase decision quickly. Highly recommend!”
“Scott was extremely helpful in assisting us pick out last- minute furniture needs for my parents' assisted living facility. We found exactness what we were looking for, and Scott adjusted the tension on the recliner so that my elderly dad could push the leg rest back in without issue. Wonderful service! Great choices! Good prices!”
“Nick and his team made the conversion of our wood-burning fireplace to gas easy. The customer service and installation process was top-notch. We love how realistic the fire looks and appreciate how many adjustments can be made with the remote for the heat output, lighting, and blower. This has been the perfect winter for our cozy new fireplace.”
“All the good reviews about Eugene are spot on. I bought 3-unit house near the shop and one of the apartments didn't have appliances. I stopped in and they helped me find appliances that would fit the small apartment without any sales pressure or haggling. The delivery experience was also great - one price no matter how many items are being delivered to the same address. They called when they said they would and delivered exactly within the 1 hour window I was given.”
“We purchased a large sectional from Earla's and we are so happy with it! The process from beginning to end was exceptional. They really exceeded our expectations.”
“John was extremely knowledgeable, informative, helpful and friendly. John took his time explaining everything & finding the right bed for us. We are looking forward to having our new bed! John is a great, non-pushy salesman.”
“I bought a beautiful glass platter and a statue. The owner was super knowledgeable and friendly. The store has everything from glassware to large pieces of furniture, jewelry, and great antiques and much more. A must stop while you are out and about.”
“We were very impressed on our first visit. We solved a weeks-long search for a small kitchen table and chair set. Assistance we received was excellent. So was pricing, quality, and overall inventory. We will definitely return and recommend to others.”
“Saw them on TikTok advertising Queen mattress and box spring sets for $79 and thought it was too go to be true for someone in desperate need of a new bed. I went online and was delighted to find pictures of everything that have listed, and everything is SO CHEAP it feels illegal. Found the deal and purchased right away. Pick up was a breeze and everyone was so nice and helpful. I will be returning for future purchases!”
“Every time I come here I find something fabulous! There’s a great selection and the prices are excellent. Everyone that works there is so friendly too. Highly recommend!”
“my husband and i went to cleveland furniture in parma and bought a beautiful flex steel sofa recliner. the only thing we were happier with than our sofa was our delivery team a big thank you to larry and devin for doing their job and going above anything i could have asked for! there kind and took there time setting it up, and showing us what we needed to know, and made sure if we had any questions or concerns, that they were answered before they left. i can't say enough about these two wonderful men !!!”
“This furniture shop had better customer service than I expected. I accidentally gave the wrong room measurements while ordering a desk, and the staff double-checked before delivery to avoid problems. That small extra effort honestly saved me from buying the wrong size completely.”
“This place is awesome! As someone who owns and rehabs old houses, it’s a cool place to shop (or just browse some of the classiest and also weirdest stuff from the past).But, I also tend to have a lot of cool stuff that I’ve removed from houses but had no use for. I brought a bunch of stuff down ( you need to have an appointment first) and the ladies were awesome at inventorying and pricing it and it’s been selling WAY faster and with less hassle to me when I’ve used Craig’s, marketplace, etc.”
“We have used OFW for our office furniture needs since 2008. We visit the warehouse / showroom with some thoughts of what we want to accomplish and leave with a plan. Ray Villani is our go-to resource to sound out what we hope to accomplish and how to do it. We have bought items off the floor and new. Every time Ray and OFW meet or exceed our expectations.”
“Chelsea made two recommendations that transformed our home and made it work for our family. Less obvious, they sell what are now my favorite coffee beans, made with local roaster.”
“They did an awesome job repairing my rocking chair and were super understanding when the weather delayed my ability to pick it up. If I ever need anything else fixed I will happily bring it to them for fixing :)”
“SO GRATEFUL that I was able to get a mattress & box spring brand new for my new place. The delivery service was AWESOME!!! They really assist with us veterans that transitioned from homelessness to having a home. Thank you guys so much.”
“Wonderful people with top notched Amish furniture. We have several pieces from Furniture Nook, and have had nothing but great service. They are willing to help you with your custom orders and treat you with respect. If you appreciate good quality and a fair price. Go see these guys.”
“Great place to shop for anything in the house furniture freezers refrigerator beds stoves air conditioners computer desk tv stands tables we gave bought it all and will continue to buy more and send our friends and family!”
“Kenyatta and Dave have always looked out for me and my mother with our two accounts that we’ve had that both of my accounts have been paid off. I will continue to rent from them. There was never a problem when family illness left us running late on my payment. I am a firm believer in KARMA and they always showed wonderful patience and kindness
Thanks again”
“This place is amazing! The clothes are high end, in fashion and reasonably priced. I think at least 1/4 of my wardrobe comes from this store!The folks who work there are helpful and friendly, and I often ask for their opinion when trying on clothes. I’ve also purchased many kitchen items. You need to stop in often, as they’re always updating the items!”
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“I was reminded several times as to the date of my delivery. they arrived earlier than expected, but were 2 nice young men who were very personable. they were careful bringing my couch in and placed exactly where I wanted it! Very pleased with the whole buying experience. The first of the year I will be adding a recliner!”