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“We had a stubborn, leaking drain in our bathtub that required a full replacement. Kamph's Plumbing was fantastic. First of all, a live person answered the phone! They were very busy this week but made room on their schedule. They were professional, punctual, and got the old, rusted fixture out without damaging the tub. The new drain was installed perfectly and works like a charm—no more leaks! Great communication and fair pricing. Highly recommend them for any plumbing needs.”
“They were really busy and understaffed last time I went here. Tried to get assistance from someone for 15+ minutes, and had to navigate the nuts and bolts matching myself.
I still gave 4 stars because overall this place is awesome, and to see them be so understaffed is not their fault. It did affect my experience some, but I still found what I needed on my own.
Plus, the people who were there, were all very kind, polite and helpful.”
“The customer service here at this location is top notch. Tina and Machelle have been so beyond helpful with every single transaction we have made here. We personally drive an hour to this specific location because they know exactly how to get things done.”
“Seems like a great little place. I ordered a specific Zep cleaner on their website because I couldn't find it anywhere else. They had free ship to store. They contacted me when it came in and again after a few days and I had not picked it up. My order was easy to pick up right at front of the store.”
“It didn't have what I was looking for but neither did Ace or Menard's. The person on duty was very helpful and did try to find ne what I was looking for.”
“Remodeling a house and wanted to see if I could take out a wall in the center of the truss. Found their name stamped on every truss. Called the company, alked to the general manager and he was very helpful. He told me the design I have can easily span the 30 feet. Nice to be able to call a company and instantly get the information you need, that's very rare. Thanks a lot.”
“Had to take a door stopper back because it was missing the adhesive tabs. The exchange was done fairly quickly and I checked the new stopper to make sure it had all that was needed.”
“We’ve lived in this area for about 50 years and been coming to the hardware as long as I can remember usually have what I need and apparently your employees are a little bit more knowledgeable about what I need and can straighten me up”
“I love this little hardware store it has a very comfortable atmosphere nostalgic almost the owners are amazing people and will make sure that you have a pleasent experience with there store they have a wide variety of parts for plumbing electrical and lawn and garden. They also sell Husqvarna parts and a few more small engine parts if you have not , you definitely should check them out and give them a chance we need more small businesses like this one around . Amazing people with amazing service and great prices”
6AM - 10PM
3725 Erie St S, Massillon
Hardware Stores
“I personally love Menards. I got a Home Depot more than anywhere cause it’s a little bit closer to me, but Menards so much stuff and so many more displays. It’s great to see everything and you never know what some of their special buys. What might be there?”
“I want to give thanks to your Head Cashier Pam, she is a absolute angel. As a regular customer I've seen her defuse angry customers all the while doing several tasks at once. No wonder she has so many badges on her Lowes vest !
Pam if you see this, we hope you have a blessed day. We only come to this location because of your warm greetings and thoughtful ways.”
“I want to give a shoutout to CJ and Chad for being amazing employees. While in their department (flooring) my blood sugar dropped and I wasn’t feeling well. Chad got a chair for me to sit down and CJ gave me a piece of candy and Gatorade. They both kept checking in on me until I was feeling better and able to continue my shopping. Thank you for your concern and kindness!!❤️”
“Hi I am leaving a 5 star review mainly for your associate Rick Albert he was very helpful knew the store like the back of his hand was super kind and quick to help us not only did he help us once but twice while we were there we did get a card with his name but in the survey I didn't know where to put his name so I would like to leave this here to let you know he was awesome and deserves a 10/10 on his survey”
“Some things should be clearly labeled online only. I went looking for a gas line with valve set for a stove. There were like 3 online on the site but apparently none in the stores. Disappointing because I could have got it from the Walmart i was at right before I went there... besides that they are pretty good about anything building related and I actually bought a brand new washing machine (one of the big ones 4.5cf) from them a few years back... best big purchase ever.”
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“Nice local hardware store. Personally a great place for Milwaukee accessories, they actually have more than the Home Depot in North Canton, however, they do have less actual Milwaukee tools. The same goes for other major power tool brands. They have a lot of home improvement items, pretty much everything you would expect from a local hardware store. Great place to shop especially if you like to support local businesses.”