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“The store has just about everything, and the owners are supper friendly and easy to do business with, I enjoy just walk around and seeing everything they have to offer”
“Seems like a great little place. I ordered a specific Zep cleaner on their website because I couldn't find it anywhere else. They had free ship to store. They contacted me when it came in and again after a few days and I had not picked it up. My order was easy to pick up right at front of the store.”
“I recently had a leak in a pipe under the kitchen sink . I went to Ace and bought some JB Weld Steel Stik and some Flex Seal tape. I followed directions and applied the JB Weld waited an hour for it to cure and used the Flex Seal tape to finish the job permanently securing the weld to the pipe . No leaks again and it saved me several hundred dollars for a visit by the plumber . Ace has the items you need for small or large jobs .”
“The customer service here at this location is top notch. Tina and Machelle have been so beyond helpful with every single transaction we have made here. We personally drive an hour to this specific location because they know exactly how to get things done.”
“This is a great place for picking up the tools and consumables you need for machining, welding, fabrication, facilities management, and even woodworking. Tina and Brian are knowledgeable and quick with a quote, special order, and incredibly fast local delivery. With a robust selection and the ability to special order items incredibly quickly, they are a go-to for the tooling needed to complete the job you have. They also have a selection of used tooling at reasonable prices. Skip the auction and head down to Akron Industrial.”
“Great upbeat team, always help me find what I’m looking for and load up quickly , I’m giving you 4 stars because I think your prices could be a little better but that’s just me. Keep up the good work and keep hiring people with positive attitudes it makes the difference!”
“Good people to work with. Responsive. Do what they say. Had an issue with an order, contacted them, resolved within an hour, fedexed me the solution overnight at no charge. Can't find quality customer service like that anymore. Highly recommended.”
“We’ve lived in this area for about 50 years and been coming to the hardware as long as I can remember usually have what I need and apparently your employees are a little bit more knowledgeable about what I need and can straighten me up”
“I stopped in for some automotive bolts. Found them pretty quick, also had great selection of worm Drive clamps and furnace filters. Sales staff was friendly and fast.”
“I spoke with David at Fairlawn Ohio about an inside closet door for quite some time and he went above and beyond to help me. He even did extra work and took time to call me back after he checked another option. 10 stars and thank you David!!”
“Hi I am leaving a 5 star review mainly for your associate Rick Albert he was very helpful knew the store like the back of his hand was super kind and quick to help us not only did he help us once but twice while we were there we did get a card with his name but in the survey I didn't know where to put his name so I would like to leave this here to let you know he was awesome and deserves a 10/10 on his survey”
“Some things should be clearly labeled online only. I went looking for a gas line with valve set for a stove. There were like 3 online on the site but apparently none in the stores. Disappointing because I could have got it from the Walmart i was at right before I went there... besides that they are pretty good about anything building related and I actually bought a brand new washing machine (one of the big ones 4.5cf) from them a few years back... best big purchase ever.”
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“Very knowledgeable and amazing service. I was installing a new sink and struggling with the plumbing. I showed them some pictures and they talked me through the process and sold me exactly what I needed. Highly recommend!!”