“While replacing the upper control arm on my car, I had a very damaged bolt on my lower strut mount, finally got it out but refused to put that messed up bolt back in. Went to oreilly hoping they would have a direct replacement, the man at the counter only said “ziegler nut and bolt.” And I was confused so I just said “huh?” And he said again “Ziegler nut and bolt. Go there. I’m sorry, I wouldn’t have anything that size.” So I was skeptical but I decided to go, and I’m glad I did. I took in the old bolt and the man at Ziegler spent about 10 seconds measuring it then said “ok a new bolt, a nylon locking nut, and 2 flat washers” I smiled and shook my head honestly thinking “I don’t think it’s going to be the same” and he went to grab it, and less than a minute later came back to the counter with a brand new setup that looked exactly like a brand new/updated version of my original nut and bolt. All I could say was “wow” that’s honestly my first impression of this place. Just “wow!” And in the end it only cost just over $4 for what I needed. I was worried about the cost at first, but for $4 this experience became the best part of my entire day. Quickly got a replacement for what I didn’t think I would find today at all, for cheaper than what I thought I’d get stuck paying, and much better quality than what I would expect to find at a general hardware store. I will definitely be back. I never thought I would be so impressed with something that was supposed to just a typical “yep sounds like Monday” task.”
“Excellent supplier of hardware and services providing both a large selection of general items and odds and ends. Walked in looking for a rubber cork. The employee present was able to help me locate the correct size cork I needed quickly. Afterwards I asked to have a spare key made which was done in a matter of minutes. I had noticed they also cut glass there. After receiving my key duplicate I also grab a small key ring. Very pleased with everything overall and the key worked perfectly.”
“I really liked how friendly their employees were! I'd never been in any of their stores and I was lost as to where anything but the obvious things were. Thankfully, they noticed and offered me some help. It sure helped out a bunch. ? Also, the cashier was very pleasant and patient with me. ?”
“My experience today was met with the kindness that could have only be sent from HEAVEN. This I know without a doubt is that if all their workers are even half as kind as Jeff N. And the woman I spoke to on the phone, from Blum company wow again heart felt kindness to lil old me. This is the only company to call. Well for me 💯. I only have great things to say about them. Guys thank you so much for great work and fantastic people in your company.”
“I've purchased blades and had them do my sharpening for nearly twenty years. I run a lot if older machines, so having access to less common blade sizes is a must. I highly recommend them”
“We have owned a business working in the property maintenance field for several years now. Therefore we have ordered lots of equipment from several different companies. I will say with full confidence, US Hardware Supply is by far the best company to order from period. It’s the fastest, most efficient and gives the best customer service experience of all. I will never order from any other company. We are loyal customers now!!!!”
“Had to take a door stopper back because it was missing the adhesive tabs. The exchange was done fairly quickly and I checked the new stopper to make sure it had all that was needed.”
“Top shelf supply house. The people who work here is why i shop here. Chadd goes above and beyond. No other supply houses in the area can compete with their knowledge and service.”
“Canton location: excellent customer service. I am a plus member and recommend Harbor freight to everyone. I don't need any extra insurance coverage. I know the tools I bought will hold longer than any insurance coverage. I appreciate this company business model and their customer service performance. At least for my local store in Canton Ohio.”
“Big thanks to Bobby and the crew, always going above all expectations to help. We appreciate you all. Sparky's Welding and Fabrication LLC Rob thanks for all your help!”
“Rented a moving vehicle a few days ago from this site. Kelly was great. Very accommodating, answered all our questions, efficient with the paperwork/ billing, and pleasant throughout the transaction.”
“I was a long time patron of Lowe's and still go there occasionally. This year however, during a major renovation including our kitchen, floors, walls, lighting, and first floor bath, I was led to Home Depot for one thing or another. Our experience online w deliveries as well as with staff at the Portage location has been exceptional. So excellent that we've shifted all of our preferred business to Home Depot. They are substantially better in the customer service- STAFFING- and helpfulness than Lowe's and our experience is great!”
“Associates Jack and Brian we’re very helpful Brian got me all the things i was looking for while being respectful and Jack rang me up fast while being respectful, will be coming back.”
“Unlike other hardware stores, Ace Hardware folks are always willing to help from the moment I walk in the door. There’s been a few occasions they maybe didn’t have something I wanted, but they’re always really kind and friendly and help me find another Ace Hardware nearby that has the items. I have to be really hard up to go to another store.”
“This review is for the gentleman who was working in the window/doors section on 8/8/26. I didn't catch his name but my receipt says SFW0779. He was very helpful and patient and explained everything I had questions about. Home Depot is lucky to have him as an employee and should give him a raise!”
“I was a long time patron of Lowe's and still go there occasionally. This year however, during a major renovation including our kitchen, floors, walls, lighting, and first floor bath, I was led to Home Depot for one thing or another. Our experience online w deliveries as well as with staff at the Portage location has been exceptional. So excellent that we've shifted all of our preferred business to Home Depot. They are substantially better in the customer service- STAFFING- and helpfulness than Lowe's and our experience is great!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.