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“Rico and Brooke were extremely helpful with this tech challenged guy-helped get me established with access to multiple apps and setting up my phone! Very pleasant and knowledgeable! Thank you Rico! And thank you Brooke!”
“I would love to say thanks to miss daeja she was able to transfer all my information and give me the best deal and I got some extra gifts all for the same price which was very affordable and great thanks so much and she is very polite and funny great customer service agaent”
“I had a great experience at Boost Mobile. Zack helped me get my phone activated on the $25 unlimited plan, and the whole process was quick and easy. From the moment I walked in, he was friendly, professional, and made the experience enjoyable.
He got everything set up without wasting any time and made sure I understood everything before I left. It’s not often you find customer service like that these days.
If you’re looking for a Boost Mobile store with great service, ask for Zack. Highly recommend!”
“I stopped by Boost Mobile today! I saw on Facebook they were doing an event. Visit with Santa and they were handing out free toys! We took our 2 year old daughter! It truly was so so nice! She has talked about it all day! Is was so great! It truly was. I was worried pulling in they would try to pitch us. Which I would if totally understood if they did. But they let us enjoy the time with our daughter! And visit with Santa. Gave her a free toy! It was awesome. All the staff was amazingggg!! Truly amazing! My contract is almost up with Verizon and I do plan to check Boost out! Thank you for today Boost Mobile! ? ? Your Santa was amazing! My daughter even thought it was cooler that he was sitting in a snow globe! Thank you!! ?”
“Raed was a wonderful man he helped me when I was in need for service is he is the best person I ever came across excellent service and it was patient and he helped other customers that were online as well in the store and they were satisfied thank you so much”
“Stopped into this T-Mobile location today in a pinch expecting to have to replace my older gen iPhone. I was traveling from out of state and the phone would no longer charge in the rental car. Noma was so nice and helped me determine a best option which ended up being a cigarette lighter adapter and that did allow me to charge my phone again. Very pleased with the experience overall.”
“Mr. Cedric Stanley, I thank you for your knowledge and Customer Service!You kindly explained all my concerns and questions. And I did ask a lot. ? Thank you again. I brought a tablet, and got the 5G Gateway internet. And like you said if i am not satisfied I can return it. Keep up the good work. Kindness, respect, and knowledge goes a long way.
From a satisfied customer!”
“Stopped at this location just left alum Creek and they were closed down The gentleman name Ty was closed for the night but wasn't done so he let me get an upgrade rq an fast I told him I would have to wait till Friday he said no no no lol Thanks Ty!”
“Both employees were able to help me choose the best phone for my personal needs, and preformed an information transfer from my old phone to my new phone with ease. They were extremely helpful throughout the whole experience.”
“Went in there today needing a phone immediately and Jacob was very kind and professional great customer service even looked the part! Nowadays it's hard to find good customer service, so thank you Jacob and I love my phone! ?”
“Yes I'm here with Brandon he young sales rep here at T-Mobile he was a really really good he was really understanding helping me to understand my phone and what to do and I bought quite a bit from him and I just really appreciate him”
“All around good and very friendly Customer Service from what I experienced, now the only thing I would mention is that there was two people on staff, one of which was training and I have no problem at all, no bother in the slightest bit that things are moving a little bit slower than normal because essentially it was just one person working while the second was being trained and that’s wonderful. That’s how you learn. I had no problem there at all. I was in to replace and upgrading my screen protector, and the lady doing the training, walked away to help another customer while he was working on my screen protector, which was fine, however he ended up not knowing how to do it, again that didn’t bother me. He’s in training and still needed to learn that , the problem was he had started to put it on wrong, so she had to come over and take over, but at that point the process was already started so she had to put it on a different way, and then kept getting distracted and trying to help him process a transaction and they couldn’t just stay on task to finish putting my screen protector on, as I don’t want dust accumulating and I don’t want air bubbles. In the end she did a pretty good job, just two small air bubbles that are hardly noticeable so I’m not gonna really complain and she did offer that if I had any issues to bring it back and she would replace it, however I have free replacements anyway . She was very friendly and good at her job. I just think that you should stay on task and help the customer you’re currently helping and get that task completed first and accurately before moving on to another customer. Other than that great friendly Customer Service.”
9:00 AM - 5:00 PM
1980 Alum Creek Dr, Columbus
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“The boss n team are great at what they do I would not go anywhere else thank you for a wonderful job n I know do to ya be busy busy but ya seem to make it work thank u”
“Awesome service. Highly recommended! Kade and the manager were both wonderful to deal with. If you are going to a cooperate owned store in central Ohio please go to this store and avoid the Easton store like the plague. Completely different atmosphere.”
“Tijae was extremely helpful when we visited the store today. She was patient, professional, and very efficient throughout the entire experience. I would gladly drive out of my way to return here because of her outstanding professionalism.”
“This location is easy to get to. When you walk in there is a kiosk to sign in. To be seen, you have to sign in to be put into the que. There is usually a line for this location. Most of the time they are efficient and get to you quickly. There is a kiosk in the back if you only have to pay a bill. The staff was polite and got.me signed up for a new phone. They didn't have it in stock but ordered it for me. They made sure I received the confirmation email and responed to it before I left.”
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“I Would Like To Give A Shout Out And A huge thanks to miss Daeja she was extremely helpful and nice great customer service help and she explained all the options provided me with a great discount thanks miss daeja”