Boost Mobile offers the latest 5G devices and prepaid plans, with great deals on phones from brands like Apple and Samsung. Some customers report impressively quick service, like screen repairs completed within a few hours. Excellent customer service is noted when specific staff are present. However, there are complaints about a lack of transparency on pricing and not receiving receipts, leading some to advise always asking for an itemized bill. The experience can vary significantly.
Went in there today needing a phone immediately and Jacob was very kind and professional great customer service even looked the part! Nowadays it's hard to find good customer service, so thank you Jacob and I love my phone! 😃
June 2026
This is the best boost mobile store I have been to. Spectrum locked me in a horrible high priced monthly rate. Jacob was able to switch me over to boost at a low rate of $25 per month. Im so happy with the customer service and quick turnaround. I will definitely be back to this store! Thank Jacob!
June 2026
I enjoyed my service today my service provider was Hannibal he was very friendly acknowledgable. Also let me smell some very diverse perfumes in which I will be returning to purchase at a later time. Definitely will be back again and thank you for the great customer service.