Victra, a Verizon authorized retailer in Canal Winchester, OH, is known for its friendly and helpful service. Customers appreciate the knowledgeable staff, who assist with a wide range of products including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Several reviews highlight exceptional customer service, with staff members being friendly, professional, and patient. They help with phone replacements, plan changes, and device setup, often going above and beyond, even staying late to ensure customer satisfaction. The staff is recognized for their honesty, clear communication, and efficiency, making the shopping experience smooth and enjoyable. Overall, Victra aims to connect technology to life in a trustworthy, fun, and profitable way, providing a positive experience for all who visit.
Keifer is a very knowledgeable employee, he knows his stuff very well and helped me with me and my kids getting new phones! Go to Keifer!
July 2025
Went in to upgrade our phones and add a line. Steven took great care of us! Super nice and evaluated deals to help us get the best pricing available to us!
June 2025
Ryan was exceptional! He was friendly and professional. He helped me with everything that I needed which included purchasing a new cell phone and adding Home Internet Service. He was competent in all areas. Outstanding customer service! A+
