Victra is a Verizon Authorized Retailer located in Pickerington, OH, dedicated to providing a great experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, and accessories. Customers frequently highlight the knowledgeable and friendly staff, such as Savannah and Amanda, who are praised for their expertise and patience. They assist customers with finding the right plans and devices to meet their needs and budget. Many reviews mention the excellent customer service, with staff being described as kind and professional. The store has built a reputation for efficiency and respect, even in challenging situations, showcasing a commitment to helping customers. With a focus on connecting technology to life, Victra aims to make every visit enjoyable and productive. Customers express their satisfaction and willingness to return for future needs.
Huge shoutout to Rylee! I ran into some issues trying to trade in 3 phones online, but he made the whole process quick and easy in store. He got all 3 traded in, and was able to save us some money on our upgrades and our plan. Super helpful, great customer service!
April 2026
Riley was outstanding to work with. Great customer service.
April 2026
I went to this store this morning. What I found was a confident gentleman named Riley. He fixed everything and was so very kind. I’m a senior and he walked me through everything. I so appreciate his help. I would highly recommend this store and Riley and Hunter.
