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“Mary Beth was absolutely wonderful with me today. My Monday was all messed up and horrible once I came in and spoke with her and she was very helpful. Very kind and she made my whole day better”
“This place is so amazing. I would recommend it to my worst enemy. They are amazing. The women help you very very very quickly and they’re very nice and professional and this is such an amazing establishment, I love it thank you.”
“Best credit union I have ever had, they really put heart and soul in helping their customers. They don't try to rush you through, answer all your questions and really care about you. All of the girls knows their stuff. And Jamie always has time for you. I can't say that about the other credit unions i've had.”
8:30AM - 5PM
3000 Elbee Rd, Dayton
Banks
“STELLAR staff at the Dayton Elbee Rd location! Reassuring to know confidence remains stable during my half century membership, whether local or abroad. They were a Mom & Pop operation that grew with the industry but still caters to the common folk. I recently experienced a thorny transaction from another agency that couldn't find resolution, in stepped Betty who conferred with management . . . . Voila! "Cheers" to ALL the employees there.”
8:30AM - 4:30PM
7740 Paragon Rd, Washington
Banks
“The experience was awesome, she explained everything to detail, she was very kind, helpful and professional, I thank you so much for allowing me to be a part of your family!”
9AM - 5PM
1400 E 2nd St, Franklin
Banks
“Hello my name is James Clark Dinsmoor
Got my 1st loan through credit union.
Ms Monique was a 10 star , throughout.
The underwriters helping me as well.
I feel very blessed.
Thank you all
Respectfully yours
JC Dinsmoor”
9AM - 5:30PM
41 S 1st St, Miamisburg
Banks
“I would highly recommend this bank. I have been a customer for 41 years which is hard to believe...they offer outstanding customer service. It it amazing to be able to call a bank and get an answer with one call...outstanding bookkeeping dept and good honest folks. Proud to say there my hometown bank.”
“Eden Aiden is the best representative! He sits in the front and he's always got a smile on his face! He has a lot of requirements to fulfill but he never makes you feel rushed, I feel respected, and he even goes out of his way to ensure everything is taken care of! Wow!”
“Union Savings Bank is our favorite. After trying other banks, we have been with them for over 16 years. The tellers are friendly and Patty is just amazing to work with. She is knowledgeable, kind, ready to help with whatever you need. John is great for your loan needs and they often have the best rates and lowest costs.”
9AM - 5:30PM
720 Gardner Rd, Springboro
Banks
“Not sure what problem Lisa has with this bank! Maybe it’s her?🤔 everyone at this branch is awesome. If you have a problem with this branch maybe go to another branch 🤷♀. Just saying!!! HAVE THE DAY YOU DESERVE LISA!”
9AM - 5:30PM
3199 S Dixie Dr, Moraine
Banks
“Maddie at the Wagner Ford location was extremely helpful in assisting me in finding the right financial solution for my situation. She took time to fully understand my financial goals and partnered with me to make it a reality. Thank you Maddie!”
9AM - 5PM
5 N Main St, Monroe
Banks
“I usually come to this branch because everyone is friendly, they have good customer service skills. Unfortunately I cannot get good service at US Bank on Roosevelt, drive by that one all the time. I was frustrated with Monroe at one point, but we worked it out. They make you feel like a customer should feel. Thank you Dwayne and your team.”
9AM - 5PM
650 N Main St, Springboro
Banks
“SehrishShe is a Cool is the other side of the pillow. I tried toEFS fill out a check your supposed to call in for a code I did at least I thought. As I seem to question her what she was doing, she continued her work. What I didn't know she was probably doing the proper procedure. I had only completed one other of these checks. Are usually do Comm Datta. I have a big trucking company. I had a heck of a three day period of time visiting back in the area where I really live I guess thanks you Guys they are the greates Babysitters LOLI think her after I got my deposit slip and walked outside. I felt the need to walk back in so I can get the spelling of her name and complement her after what she did. I appreciate her. You guys have a good day and appreciate your help. This branch is great .”
“Karen was a great help. She helped us with our banking when we stopped there last week. Very friendly and professional. You have a great group of employees and a beautiful office.”
“The team at Civista in Miamisburg always goes above and beyond for us. We are very fortunate for the relationship we have created with all of the staff. As a customer for many years, every interaction with any component of the bank has been top notch. The team is very welcoming, and their customer service is by far the best.”
“Tim Hadley has been incredibly helpful to my mother and myself in merging accounts after my father’s death. Thank you Tim for your knowledge and patience!”
“Shout out to Jessica H. at the Middletown branch! First class service! Jessica educated me on the benefits and nuances of my accounts! She moved me from a customer to a savvy, more financially sound customer! Every business needs a Jessica!”
“Julie was so helpful when I opened an account here. She is always smiling and welcoming. The whole staff is always so kind and is sweet interacting with my little one. I love this branch and always like the warm welcome when I come in the lobby”
“If there is a wait, it is short. The tellers are always so pleasant, fast, and helpful with questions or can direct you to someone who can help you. The banks hours are so convenient, and there are two ATM lines to make things even faster. An excellent banking experience in a fantastic location.”
9AM - 5PM
690 N Main St, Springboro
Banks
“My family has always received excellent service, especially from Craig and Deb, and the other staff here. Craig actually came out to our home to assist with signing some documents when my Mom was on hospice care, and couldn't get out of bed. We are always greeted warmly and treated like friends when we visit this branch!”
9AM - 5PM
1 East Ave, Monroe
Banks
“Abby was very polite and respectful, very helpful and made me feel very welcome! I’ve banked with Chase for 10 years and the welcoming staff is why I continue to bank here. Thank you Abby!”
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“I would like to personally thank Kim for going above and beyond the call of duty assisting me. She was very professional and courteous. It's nice to know that good customer service still exists nowadays.”