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“Went in to buy some appliances. The owner greeted me at the door and he is amazing. I explained what I was looking for and he gave me reasonably priced options. One of his sales reps helped me look at the samples answered all my questions and was very patient.”
“What can you say about such a nostalgic store. Let's see, they have everything and then some, the two gentlemen working there are helpful and just wonderful with great laughter. I think this store carries anything and everything from items you cannot find other places to antiques. I was pleasantly suprised to find good quality lamp oil. They wrapped the glass items I purchased with care. I went back about 60 years when I would go with my dad to the hardware store for nails, wood or screws. . Thank you for the most wonderful experience and bringing back a most cherished memory for me. Wonderful place!”
“Firstly, awesome selection! great prices. Also, the fact that they give you shipping options from usps, fedex, and ups is an example of excellent service. Anytime I want to find a particular light, Brightguy always manages to carry it.”
“Picked up a larger item that was just slightly too big to fit in the back of my car. John was kind enough to help with a partial disassembly and we got it to fit. Thanks again!”
“Customer service was outstanding!!!!
The prices are ? in a good way!!!
I thought I knew exactly what I wanted to get,
However there are so many options!
The staff were knowledgeable and helpful, even pointing out sale and clearance options!!!
??☺️??☺️??”
“I cannot recommend Commonwealth Lumber highly enough! We used them recently for a kitchen renovation and deck addition and it was such a wonderful experience! Dealing with a local company that actually knows who you are when you call or stop in is so rare these days and both Bill and Jan were so knowledgeable and helpful every step of the way! I am an extremely detail oriented person who waited 14 years to renovate a kitchen I HATED and Jan's attention to detail matched mine. You can't pick a better company to work with!”
“So While I had experiance that i shared, I do need to do a follow up. I did received a call from the CEO of Mentor Lumber today to voice his concerns and express a heartfelt appology. In speaking with him he was willing to do something to make things right. The time that he took to listen and do something needs to be known as well, not alot of companies to day do that, Restores my faith in the local guys,,,”
7:30AM - 4:30PM
14841 Sperry Rd, Newbury
Hardware Stores
“Spacious while still having huge selections, super clean and organized, well lit with natural light and shop lighting, great people, wish I started going there sooner!”
“Knowledgeable staff have always been a pleasure to do business with. I've ordered several replacement Bridgeport parts from them, and they have always been great quality and reasonably priced. They have parts that others don't stock. Also worth mentioning that their local service is really fast. Time between a phone-call and a part being in hand has frequently been < 1hr. This is the kind of business that you remember and would recommend to a friend.”
“BCS is located in Oregon and we had a specific need for some fine sanding blocks that we could not locate. Charlie at Integrity supply came through above and beyond the call of Duty. By far exceeding our expectations. Plus the really good news you can quickly chat or call them, amazing don't ya think.”
“This Ace Hardware store right here in Willowick is why the Home Depots (East 185th in Cleveland) and Big Box stores will never get all our business. It's night and day shopping when you have customer service and support like this store/location!!”
7:30AM - 4:30PM
8334 E Washington St, Chagrin Falls
Hardware Stores
“They have save my weekend warrior projects more then once. Everytime I go in here they point me right where I need to go. I can be in and out fast if I'm in a hurry.”
“The staff was incredibly helpful, even when they were swamped with other customers. The girl at the register spotted that my wrench set was missing a piece right before I bought it and got me another set, great attention to detail! The only con is that the parking lot is kinda small and cramped.”
“They always seem to be helpful, but it was a wasted trip cause they didn't have the parts I needed. I still had to go to home Depot to get what I needed. I only needed a 3x2 PVC tee. So that is common enough they should have it in stock.”
“This is a well ran, smooth location. Reggie was particularly helpful in validating a variety of requests pertaining to items in stock. Fast, informative, seamless. Highly recommended location.”
7:30AM - 4:30PM
143 E Washington St, Chagrin Falls
Hardware Stores
“I needed a simple flapper for a toilet repair that I have to do every 3-5 years in my home. I went to Ace Hardware and bought the piece after consulting with an employee and showing pictures. When I went to install I quickly realized it was not the part for my toilet. I had to go back to Ace where I learned they did not carry the flapper I needed. Went to Home Depot and no luck there either but a friendly man from H.A.S. Construction also shopping told me I’d need to go to Cleveland Plumbing Supply as the part I needed and had purchased in the two previous stores for the last 15 years was no longer sold anywhere. When I arrived at Cleveland Plumbing John greeted me and was the first person that knew exactly the part I was searching for, got it and quickly rang me up and I was out the door! This is the place to go now! Thank you John!”
“Great customer service and friendly people who can help you out find what you’re looking for definitely recommend it to anyone who needs parts for homes and rental trucks as well as playing lottery, sending or receiving packages by UPS and more!!”
8AM - 5PM
29001 Solon Rd k, Solon
Hardware Stores
“Dave was extremely helpful and super friendly! I came in with a list of things my husband needed (which I had zero knowledge about) and he knew exactly what to do. He was patient, informative, and so kind! The products are all great quality!”
“The staff is always great to work with. They seem to always be able to locate misc parts/materials we need to complete our jobs. Come see them for all of your hvac/plumbing needs.”
“It was very easy to plan a move with the truck rental program. You get unlimited moving miles when you book with Penske through home Depot. The staff was very accommodating and friendly too. Great for a cross state move”
“I like MFS Supply but this last rehab property there were a couple of issues that concern me.I manage 3 LLC's that buy properties in NE Ohio. In the past things went pretty smoothly. But this time: 1) no one told me they don't unload cabinets into the house anymore. Wasn't on the quote! When I mentioned this to them they said they changed that during COVID.NO that is wrong. Even my last deliver in April of 2021 they delivered into home!2) the measuring guy made a HUGE error. He did not measure where the 220 volt range outlet was located nor the 110 volt microwave outlet was. Thus during installation they ended up being behind the base cabinet (220) and behind wrong cabinet (110) and had to be moved. We lost a half a day moving electrical.Mostly I'm happy with MFS and Suzanne, April, Jack, Judy and their diligence and customer service.”
“Best thing to do at any home depot is know exactly where to look for what you're after. Search your store, check in stock availability for aisle and bay. Help can be thin sometimes”
“The schedule of work went precisely as they said it would . From the estimate to the finishing plumbing hookups everyone showed up on time as scheduled . Granite countertops fit perfectly and along with the sink have changed the look of my kitchen completely for the better . Would definitely recommend them to a friend .”
“Melissa L. From the Willoughby Ohio store is fantastic. Out of the other 5 people I talked to she was the only one to help me with my online order. She explained clearly and has the patience of a saint.”
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“Well staffed and knowledgeable. Not on my usual route. Prefer hardware stores over big box for lots of reasons. Well organized store and found replacement wicks and had keys cut. Very nice experience.”