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“I’d like to give a shout out to Hayden Bradley for his excellent customer service. He juggled a couple of customers with ease and professionalism. He is very knowledgeable along with being very friendly and patient with all of our questions. Thank you Hayden!!”
“We purchased a recliner from EJ today and he was fantastic! No pressure, very informative, and made the transaction quick and easy! We will absolutely be going back to see him for any future needs!”
“I came in for help dealing with a stressful situation with my phone. Andrew was extremely helpful and knowledgeable. His customer service was top-notch and he helped make everything hassle-free. If I ever need anything else, this will definitely be the place I go to do it.”
“I thoroughly enjoyed my experience getting my new phone. I was wary because I was attached to my Iphone7.Randy was patient and kind with me. I absolutely love my iPhone 13!”
“I have a great experience with Cory at Tri County Verizon store. After being sent to a YOU break it WE fix it by another guy at Verizon who said he didn't fix. Then I had to apply for insurance and part mailed to my home. Went back to fix it place who sent me back to Verizon where I was lucky to run into Cory who said sure I can repair. He found they had sent me 6 yr old phone. I had paid for my 4yr. Old he called insurance to say what they did. By way during my broken phone time, Verizon had sent me notice all phones on my bill were due a special $1000, phone as I am very long time member. Thanks Cory spent very long fixing me up and getting phone deal and getting my new phone. This guy needs to train your store people. His calm pleasant way is worthy of your using him to improve your image. Cleo”
“Always an experience that reveals new opportunities. Staff was helpful in managing our FAMILY group. More to follow. Some difficulty in desired inventory of complete color offerings. Waiting for Teal availability!”
“I had a wonderful experience today Khaled was really nice, I bought a phone from best buy went to Metro to get the service turn on he did a wonderful job very polite nice and patient on Springdale rd”
“Outstanding experience from start to finish! From my initial contact with Austin, to installation planning and scheduling with James, and finally installation by Luke M. and Jacob R. — everything went smoothly and turned out great! I’m very happy with the work. The installation technicians, Luke and Jacob R., were fantastic. They were very responsive to my questions, receptive to my specific requests, and meticulous installing and setting up the equipment. I definitely recommend Hanson for AV, home automation, security cameras, etc.”
“Nick was phenomenal. He sat with me calmly and answered ALL of my questions. He made me feel valued and appreciated as a customer, NOT like another tech at a different Verizon location!! On a scale of 1-5, I'd give him a TEN!!! THANK YOU, Nick!”
“Ms. Trish on Galbraith rd at metro is an amazing customer service provider. She went above and beyond to help lower my bill. She did more than lower it she saved me tones of money! She was sweet and very respectful !!!!!!”
10AM - 7PM
5132 Delhi Rd Ste A, Cincinnati
Electronics
“Best experience I have ever had at a cell phone store! Ever.My son and I went shopping for new phones and to have our old one repaired do to texting issues.The customer service rep help us pick out a new iphone for my son, my spouse, and repaired mine ??”
“Christian and Nick were amazing. They were busy when we went in there and a new guy kept asking questions and they were super professional and quick about it all.”
10AM - 7PM
9804 Colerain Ave, Cincinnati
Electronics
“Mayilin is awesome...helped me with my Android phone issues...purchased a new Motorola...she is very knowledgeable and took the time to help since I am not very tech savvy... highly recommend her!”
“The guys that work here are great! Unlike other shops in the area they don’t mind sharing a little bit of knowledge if you’re a self installer like myself. I bought an under seat subwoofer box for my ‘18 Silverado and 2 subwoofers. It ended up being the wrong box and they were more than happy to swap boxes (I had already drilled holes in the original box). I also went out and bought a $500 amp to match the power rating of the speakers and the gentleman helping me said “save your money the amplifier you have is nicer.” If you want guys who know their stuff and aren’t just trying to sell you on everything this is the place to go. I will be back for all of my car integration needs.”
“Moe was extremely informative and helpful,.. he helped me to switch over to T-Mobile because they are giving away some extremely nice phones for people that switch from Metro to T-Mobile, he assisted me through the entire process”
“I've been a customer here for about 7 years now. Great service, always a great selection. You'll never know what you will find when you shop here. Tim and Kayla Run a great store, stop in today”
“Very pleased with the service I had done. I had them install security cameras at my store locations. Josh handled the booking and was quick to respond to us. Alex was the technician who did the work for us and he was outstanding. He answered every question we had and gave us a great tutorial on how to use the app. He was very friendly and a great representative for your company. I highly recommend them for anyone needing a security system. Thank you again Josh and Alex.”
9:30AM - 6PM
4030 Montgomery Rd, Cincinnati
Electronics
“Great service, reasonable pricing. Very skillful and efficient work. Alan takes pride in his business and takes exceptionally good care of his customers. It's becoming difficult to find service like this. You will be happy you went to A-HI!”
10AM - 7PM
4073 E Galbraith Rd, Cincinnati
Electronics
“I’ve been a cricket member since 2004 Today I received THEE BEST Customer service EVER By Mr Neyef! He listened well and and worked quickly and suggested better options than I could ever imagine! Go see him!!”
“Kiara is the best sales associate at the store and I have been to a couple locations she is nice helpful and goes over and beyond to help her customers I highly recommend to go to her store”
10AM - 7PM
3614 Warsaw Ave Unit A, Cincinnati
Electronics
“My experience at 3614 Warsaw cricket was more than I expected Nickie was the best person I have ever dealt with she treated me with respect and patience and I will always be grateful to her for her service and I always be a cricket customer I would give her A10+++++++”
“Nothing but the best from Alamo, from the initial visit to my home through installation can't say enough. Tim, Shawn were caring and honest from AV to TV just amazing. Surround sound, just sayin blows people away.. Thanks again..”
“I've been in Stan's awesome store several times over the years, and I am always amazed at how much audio gear and media he has packed into such a modest space. This place is a gem. I recently was looking for a particular vintage tuner and found he had exactly what I needed. We made a deal and I ended up purchasing the tuner and something else, in addition, while I was there. Old school, just the way I like it. Good dude. Two thumbs up!!”
“Today I visited your store and these lovely people employees of yours were so kind to me their names are Al and tip they took very good care of calling the company to complain of my device that should have been on a recall and at the end of all of this nothing was satisfied by the company however these two gentlemen help me my replacing the phone backing it up and taking their time and we're gentle and kind and not only watch how they treated me but others as they entered their excellent employees you should be proud of them thank you Eleanor”
10AM - 8PM
6302 Harrison Ave Ste C, Cincinnati
Electronics
“Great service!!!!! My boyfriend went into get his new phone turned on and get his stuff switched over. His old phone was having so many issues even at the store.They did everything they could do. His old phone died so they tried to get it charged enough to get everything switched over and his phone was just being a pain. He got his new phone turned on,but unfortunately none of his stuff switched over(not due to them,they did everything they could to try to get it switched over) . They really went above and beyond for him. They even gave him a charger box(which we really needed)
Amara and Jason helped him.He said they were really cool people. They deserve 10 stars for having to deal with his old phone. Luckily they set things up so we can do a smart switch. I know how to switch things over from phone to phone so we are good.
Again 10 stars to Amara and Jason. If you have problems they will solve em. ? ?”
“I called store for info on current phone bundles. I was assisted by Goose. He was very professional and patient with all the questions I asked. I appreciate receiving such wonderful customer service, as this has seldom been my experience during my 18 years of being a Cricket customer. Sending out a huge Thank You to Goose for excellent customer service!!”
“Exit 2 Reading Rd. You can park overnight. Park on the right side of the entrance in the driveway. They would like drivers to be there at 07:00.am due to the employee parking lot fills up fast in front of 2 docks. Usually in and out in an hour.”
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“I went to Verizon to buy a new Apple Watch. Christian helped me and was nothing short of fantastic. He was kind, funny, and extremely helpful. Any time I need to go to Verizon in the future, I will be back at this location because of Christian!”